[{"data":1,"prerenderedAt":790},["ShallowReactive",2],{"/en-us/blog/building-a-more-inclusive-and-welcoming-open-source-community-on-gitlab":3,"navigation-en-us":38,"banner-en-us":438,"footer-en-us":448,"blog-post-authors-en-us-Emilio Salvador":687,"blog-related-posts-en-us-building-a-more-inclusive-and-welcoming-open-source-community-on-gitlab":701,"assessment-promotions-en-us":741,"next-steps-en-us":780},{"id":4,"title":5,"authorSlugs":6,"body":8,"categorySlug":9,"config":10,"content":14,"description":8,"extension":25,"isFeatured":12,"meta":26,"navigation":27,"path":28,"publishedDate":20,"seo":29,"stem":33,"tagSlugs":34,"__hash__":37},"blogPosts/en-us/blog/building-a-more-inclusive-and-welcoming-open-source-community-on-gitlab.yml","Building A More Inclusive And Welcoming Open Source Community On Gitlab",[7],"emilio-salvador",null,"news",{"slug":11,"featured":12,"template":13},"building-a-more-inclusive-and-welcoming-open-source-community-on-gitlab",false,"BlogPost",{"title":15,"description":16,"authors":17,"heroImage":19,"date":20,"body":21,"category":9,"tags":22},"Building a more inclusive and welcoming open source community on GitLab","Open source projects using GitLab can now easily apply for CHAOSS DEI badges.",[18],"Emilio Salvador","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749683305/Blog/Hero%20Images/AdobeStock_449040869.jpg","2024-01-29","At GitLab, our mission is to create a world where everyone can contribute. To keep building that world, we want to equip open source projects using GitLab with tools to foster more inclusive and welcoming communities.\nToday we're announcing one of those tools.\n\nWe're excited to share that GitLab has partnered with the Community Health Analytics in Open Source Software ([CHAOSS](https://chaoss.community/)) project to integrate GitLab with their [recently released DEI Project Badging program](https://go.gitlab.com/JKwGOR). The DEI Project Badging program enables open source projects to:\n- Clearly signal their focus on building diverse communities\n- More easily highlight the work they are doing to welcome and support new members\n- Add visual badges to their projects to indicate their community's reflection on the CHAOSS DEI badging metrics\n\nGitLab is already [badged](https://go.gitlab.com/QFJutN). Many of our open source partners are joining us (see below). Now your project can be badged, too. Everything you need to start using this new integration is on the [CHAOSS Project Badging](https://go.gitlab.com/qEcu1s) site.\n\nRead on to learn how this initiative came together — and how you can get involved.\n\n## Productive CHAOSS\nFinding an open source community to learn, connect, and grow with isn't always easy. In fact, [a Linux Foundation report on diversity, equity, and inclusion](https://www.linuxfoundation.org/research/the-2021-linux-foundation-report-on-diversity-equity-and-inclusion-in-open-source) (DEI) in open source communities highlighted just how difficult it can be for certain contributors.\nOpen source contributors from underrepresented groups were more likely to feel unwelcome and experience exclusionary practices. The report noted barriers to representation in leadership and language blockers around reading and writing in the English language. Here are some findings from the report:\n- 36% of respondents reported experiencing some form of stereotyping behavior based on perceived demographic characteristics. - 30% of respondents were unsure a code of conduct would be enforced. - 22% of respondents disagreed that equal opportunity exists for people with different backgrounds to be part of the decision-making process.\n\nThese numbers are concerning. But to anyone familiar with the struggles of diversity, equity, and inclusion in open source, they're likely not surprising, either.\n\nTo better align on best practices for building inclusive open source communities, and to ensure that [GitLab's company DEI value](https://handbook.gitlab.com/handbook/company/culture/inclusion/) is reflected in our contributor community, GitLab partnered with an authoritative source: the [CHAOSS DEI working group](https://chaoss.community/diversity-and-inclusion-badging/). Founded in 2017, the [CHAOSS community](https://chaoss.community/) is a Linux Foundation project that defines open source community health metrics.\n\nThe group builds tools that everyone working in open source — maintainers, developers, and community managers alike — can use to spot trends in their open source projects. Ultimately, CHAOSS wants to enable everyone to create healthier and more sustainable open source communities.\n\nThe CHAOSS DEI working group asked us to reflect on their open source [inclusivity metrics](https://github.com/badging/ProjectBadging/blob/main/Template.DEI.md) and showcase what we were doing at GitLab to build a more inclusive open source ecosystem. They also invited us to contribute to one of their most ambitious projects: a system of badges that open source communities can use to clearly signal their dedication to making that ecosystem a more supportive place.\n\n### How the DEI Project Badging system works\nIt works like this.\n\nOpen source projects compose DEI Project Statements and place those statements prominently in their codebases (as a file named DEI.md). Writing the statement involves taking a real, hard look at what DEI means for a project's unique community — not just signing off on a shared, generalized statement. By publicly sharing these statements, the entire open source ecosystem learns and grows collectively.\n\nCHAOSS offers an automated tool for scanning a project repository for the presence of the DEI.md file, then returns its contents to CHAOSS for review. If the project meets the CHAOSS project's criteria for diversity, equity, and inclusion, CHAOSS awards that project a badge, signifying its status as an inclusive project.\n\n\"CHAOSS spends a lot of time thinking about open source community health, so we are thrilled to be able to help open source projects better communicate and surface their efforts to build more inclusive communities,\" says Elizabeth Barron, a community manager for CHAOSS. \"We are hopeful that advocating for a more consistent way to do so (via a DEI.md file) will offer a better way for a project to share their approach with other projects, in true open source fashion.\"\n\nWe liked what we saw. And we knew we could pitch in — not just by writing and certifying our own [DEI Project Statement](https://go.gitlab.com/QFJutN), but by integrating the CHAOSS project's tool with GitLab so other communities could, too.\n\n## GitLab contributes\nSo we got to work. We examined practices from teams across GitLab, including Developer Relations, Contributor Success, GitLab UX, the Product Accessibility working group, and the Diversity, Inclusion and Belonging team. To help draft an initial Bronze tier for the DEI Badging program, we shared example practices from GitLab, including:\n- GitLab's project maintainers and merge request coaches span global timezones and work asynchronously with contributors across the world.\n- GitLab operates the GitLab Unfiltered YouTube channel that shares all publicly available meetings, recordings, and community pairing sessions.\n- GitLab uses weekly triage reports on first-time contributors who are awaiting a response to a merge request. This ensures newcomers always hear back from a real person about their merge request.\n\nIn partnership with CHAOSS, we'll continue to build more tiers into the program. This will help motivate projects to continue their DEI efforts and reflect on more CHAOSS DEI metrics.\n\nAnd we've made it easier for open source projects on GitLab to get badged, too, by collaborating with CHAOSS to directly integrate GitLab with the badging application process. The CHAOSS badging website features a \"Login with GitLab\" button, which provides project owners a single-click connection between their GitLab projects and CHAOSS.\nFor communities using GitLab to build open source software, this makes submitting a project and scanning it for a DEI.md file fast and easy. For self-hosted GitLab projects, applicants can submit a form on the CHAOSS badging website to get a review.\n\nTo help sustain this initiative, GitLab is sponsoring the CHAOSS Africa chapter, the team behind development of the DEI Project Badging system. Since its inception in 2022, CHAOSS Africa has seen impressive growth while solving the challenges of open source communities in Africa and helping newcomers become open source contributors.\u2028 We're eager to see what they continue building together with their communities.\n\n## With help from our friends\nWe're not acting alone. Building a more diverse, equitable, and inclusive open source ecosystem requires collective commitment. In that spirit, several of our [open source partners](https://about.gitlab.com/solutions/open-source/partners/) are announcing their support of the badging integration.\n\nHere's what they had to say:\n\n\"The [Drupal Association](https://www.drupal.org/) is proud to be reinforcing our longstanding commitment to diversity, equity, inclusion, and justice by partnering with CHAOSS and GitLab right at the launch of this initiative. Drupal is recognized as a Digital Public Good by the United Nations-endorsed Digital Public Goods Alliance, and we feel the responsibility of building a better, more open internet that recognizes, elevates, and serves historically underrepresented communities. We're hopeful that this effort is part of a sea change in open source communities, and software development in general, to better recognize, evaluate, and redress DEI challenges that we have a collective responsibility to solve. We believe this metric-driven approach will help projects reinforce each other's good behavior, and inspire the industry as a whole. We're looking forward to cataloging our DEI commitments according to this new process, to share and compare with the wider ecosystem.\" **— [Tim Lehnen](https://gitlab.com/hestenet-drupal), CTO, Drupal Association**\n\n\"[The Good Docs Project](https://thegooddocsproject.dev/) is excited to join with CHAOSS and GitLab to promote the values of diversity, equity, and inclusion in open source. We want to empower our community members to do their best work and be their authentic selves. By participating in this initiative, we hope to think deeply about how we can promote greater diversity, equity, and inclusion in our project and then develop concrete policies and actions to support those goals. We pledge to develop our policies and earn our DEI badge from CHAOSS within the next few months.\" **— [Alyssa Rock](https://gitlab.com/barbaricyawps), Community Manager, The Good Docs Project**\n\n\"The integration of CHAOSS project's diversity, equity, and inclusion (DEI) initiative with GitLab is an important milestone for building more inclusive open source software, one that resonates on all levels with our [Colmena Project](https://blog.colmena.media/). The initiative creates the necessary visibility for many inclusive open source projects, not only paves the way for an ecosystem-focused approach to software development in general, but also encourages greater cooperation at a peer-to-peer level. It enables community members to recognize the vast diversity of contexts involved in the work of software development, and to inspire each other. This is important to the Colmena project, which is focused on supporting community and local media that makes visible the reality of indigenous peoples, women, youth, and different identities that are not part of the agenda of mainstream media. Participating in this initiative gives us the opportunity to better recognize DEI challenges and constantly reflect on our work to readjust and improve our efforts. We commit to continuing the dialogue with our community on these issues, documenting our efforts transparently and making necessary readjustments to policies and procedures.\" **— [Nils Brock](https://gitlab.com/nilsbrock), Program Director, Colmena**\n\n\"The [Kali Linux](https://www.kali.org/) team is very proud to have been invited to take part in this initiative, and we are looking forward to what it means for the open source community. We are committed to being as inclusive as possible and hope to demonstrate that through our efforts. For more information on what we are planning on doing to support it, please read our [DEI Promise](https://www.kali.org/blog/dei-promise/).\" **— [Joe O'Gorman](https://gitlab.com/Gamb1t), Community Manager, Kali Linux**\n\n## Let's build together\nThe work is far from over.\n\n\"We are committed to diversifying open source communities on GitLab. It's a critical part of our strategy for Diversity, Equity, and Inclusion, at GitLab in 2024 and beyond,\" says Sherida McMullan, Vice President of Diversity Inclusion & Belonging at GitLab. \"This DEI Project Badging program launched in partnership with CHAOSS helps us to make great strides in fostering an inclusive open source space and highlighting inclusive projects. As we enter Black History month, this is just the beginning of the impact we are looking to make in GitLab's open source communities.\"\n\nWe invite every member of the GitLab community to join us in making the open source community on GitLab a more diverse, more equitable, and more inclusive place to build the future together. 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the GitLab Managed Service Provider (MSP) Partner Program","Build a profitable, services-led DevSecOps practice - backed by GitLab.",[707],"Karishma Kumar","https://res.cloudinary.com/about-gitlab-com/image/upload/v1772047747/ntihfmnu2fepamqemaas.png","2026-02-26","*This blog is written for managed service providers (MSPs) looking to build a GitLab practice. If you’re a developer or engineering leader, this is the program that can empower the partners who help teams like yours scale and move faster.*\n\nMany organizations know they need a modern DevSecOps platform. What they often don't have is the bandwidth to deploy, manage, and continuously optimize one while shipping software at the pace the business demands. That's a real opportunity for MSPs, and now GitLab has a defined program to support them.\n\nWe're excited to introduce the **GitLab MSP Partner Program**, a new global program that enables qualified MSPs to deliver GitLab as a fully managed service to their customers.\n\n## Why this matters for partners and customers\n\nFor the first time, GitLab has a formally defined, globally available program built specifically for MSPs. This means clear requirements, structured enablement, dedicated support, and real financial benefits, so partners can confidently invest in building a GitLab managed services practice.\n\nThe timing is right. Organizations are accelerating their DevSecOps journeys, but many are navigating complex migrations, sprawling toolchains, and growing security requirements on top of their core work of building and shipping software.\n\nGitLab MSP partners handle the operational side of running the platform, including deployment, migration, administration, and ongoing support, so development teams can stay focused on what they do best.\n\n## What MSP partners get\n\n**Financial benefits**: MSP partners earn GitLab partner margins plus an additional MSP premium on all transactions, new business, and renewals. You also retain 100% of the service fees you charge customers for deployment, migration, training, enablement, and strategic consulting. That's multiple recurring revenue streams built around a single platform.\n\n**Enablement and education**: Partners have access to quarterly technical bootcamps covering version updates, new features, best practices, ongoing roadmap updates, and peer sharing. Recommended cloud certifications (AWS Solutions Architect Associate, GCP Associate Cloud Engineer) round out the technical foundation.\n\n**Go-to-market support**: MSPs receive a GitLab Certified MSP Partner badge, co-brandable assets, eligibility for joint customer case studies, a Partner Locator listing, and access to Marketing Development Funds (MDF) for qualified demand generation activities.\n\n## What customers can expect\n\nCustomers working with a GitLab MSP partner get a structured, managed DevSecOps experience, documented and repeatable implementation methodologies, regular business reviews, and support with clearly defined response and escalation paths.\n\nThe result: Development teams can stay focused on building great software while their MSP partner focuses on running and optimizing the platform.\n\n## A new opportunity around AI\n\nOrganizations are increasingly looking to safely introduce AI into their software development workflows, and even experienced teams can benefit from a structured approach to rolling it out at scale. GitLab MSP partners are well-positioned to guide customers through GitLab Duo Agent Platform as part of a broader managed services offering.\n\nBy combining GitLab's DevSecOps platform with MSP-delivered operational expertise, customers can experiment with AI-assisted workflows in a governed environment, meet data residency and compliance requirements, and scale AI adoption across teams without overburdening internal resources.\n\n## Is this right for your business?\n\nThe GitLab MSP Partner Program is a strong fit if you:\n\n* Already deliver managed services in cloud, infrastructure, or application operations  \n* Want to add high-value DevSecOps to your portfolio  \n* Have or want to build technical talent interested in modern development platforms  \n* Prefer long-term customer relationships over one-time transactions\n\nIf you're already a GitLab Select and Professional Services Partner, the MSP program gives you a structured way to turn your existing expertise into a repeatable managed offering.\n\n## Getting started\n\nThe program launches with the **Certified MSP Partner** designation. There's no minimum ARR or customer count required to join. Here's how the path looks:\n\n1. **Confirm fit** - Verify you meet the business and technical requirements outlined in the [handbook page](https://handbook.gitlab.com/handbook/resellers/channel-program-guide/#the-gitlab-managed-service-provider-msp-partner-program).  \n2. **Apply via the GitLab Partner Portal** - Submit your application with business and technical documentation.  \n3. **Complete 90-day onboarding** - A structured onboarding journey covers contracts, technical enablement, sales training, and your first customer engagement.  \n4. **Launch your managed offering** - Package your services, set your SLAs, and begin engaging customers.\n\nCompleted applications are reviewed within approximately three business days.\n\n> Interested in building a GitLab managed services practice? New partners can apply [to become a GitLab Partner](https://about.gitlab.com/partners/). Existing partners can reach out to your GitLab representative to learn more about the program and tell us about the solutions you're currently offering customers through your MSP practice!\n",[24,9,275],{"featured":12,"template":13,"slug":713},"introducing-the-gitlab-managed-service-provider-msp-partner-program",{"content":715,"config":726},{"title":716,"authors":717,"date":721,"body":722,"category":9,"tags":723,"description":724,"heroImage":725},"DevSecOps-as-a-Service on Oracle Cloud Infrastructure by Data Intensity",[718,719,707,720],"Biju Thomas","Matt Genelin","Ryan Palmaro","2026-02-10","At GitLab, we know that many organizations choose GitLab Self-Managed for the control, customization, and security it provides. However, managing underlying infrastructure can be a significant operational challenge — especially for teams who want to focus on delivering software, not maintaining platforms.\n\nThat's why we're excited to work with [Oracle Cloud Infrastructure (OCI)](https://www.oracle.com/cloud/) and [Data Intensity](https://www.dataintensity.com/services/security-services/devsecops/), a trusted Oracle managed services provider, to offer a new managed service option, DevSecOps-as-a-Service, that brings together the best of both worlds: the control of GitLab Self-Managed with the operational ease of a fully managed service.\n\n## Why GitLab Self-Managed?\n\nGitLab Self-Managed gives you complete ownership of your DevSecOps platform. You control where your data lives, how your instance is configured, and can customize it to meet specific compliance, security, or operational requirements. This level of control is essential for organizations with strict regulatory requirements, data residency needs, or specific integration must-haves.\n\nThe challenge for some customers running on GitLab Self-Managed means managing servers, handling upgrades, ensuring high availability, and implementing disaster recovery. All require specialized expertise and dedicated resources.\n\n## A managed path to GitLab Self-Managed\n\nData Intensity's DevSecOps-as-a-Service on OCI removes these operational burdens while preserving the control benefits of GitLab Self-Managed. Instead of building and maintaining infrastructure yourself, you get a standalone GitLab instance managed by Data Intensity's team of experts, running on OCI's high-performance cloud infrastructure.\n\nHere's what's included:\n\n* Standalone GitLab instance on OCI infrastructure\n* 24x7 monitoring, alarming, and support\n* Quarterly patching scheduled during your chosen maintenance windows\n* Automated backups and disaster recovery protection\n\n## Scaling with your organization\n\nData Intensity’s managed service is designed to grow with your team, offering tiered architectures to match your specific user capacity and recovery requirements:\n\n| **Feature**        | **Standard**    | **Premier**     | **Premier +**   |\n|--------------------|-----------------|-----------------|-----------------|\n| **User Capacity**  | Up to 1,000     | Up to 2,000     | Up to 3,000     |\n| **Performance**    | 20 requests/sec | 40 requests/sec | 60 requests/sec |\n| **Availability**   | 99.9%           | 99.95%          | 99.99%          |\n| **Recovery (RTO)** | 48 hours        | 8 hours         | 4 hours         |\n\nFor more information, visit Data Intensity’s website to learn more about [DevSecOps-as-a-Service](https://www.dataintensity.com/services/security-services/devsecops/).\n\n## Why OCI for GitLab?\nOracle Cloud Infrastructure (OCI) provides a robust foundation for running GitLab Self-Managed, offering a secure, high-performance environment at a significantly lower cost than other hyperscalers. Organizations migrating workloads to OCI commonly realize infrastructure cost reductions of 40-50%, making it easier to fund and scale deployments.\n\nOCI supports a wide range of deployment models, from public cloud regions to specialized environments such as Government and EU Sovereign Clouds, as well as dedicated infrastructure deployed behind your firewall. These options come with consistent pricing, tooling, and operational experience, enabling teams to standardize GitLab deployments across regulated, hybrid, and global environments.\n\nThe combination of GitLab's comprehensive DevSecOps platform, OCI's high-performance infrastructure, and Data Intensity's managed services expertise provides a turnkey solution that lets your teams focus on what matters: building great software.\n\n## Is this right for your organization?\nConsider Data Intensity's DevSecOps-as-a-Service if you:\n* Want GitLab Self-Managed but need to minimize operational overhead\n* Require specific compliance, security, or data residency requirements\n* Need guaranteed SLAs and professional disaster recovery capabilities\n* Prefer predictable costs and expert management over building in-house infrastructure expertise\n* Are already using or planning to use OCI for your cloud infrastructure\n* Prioritize flexibility and control\n* Want a dedicated instance that’s managed externally but offers the control of a self-managed environment\n\n## Getting started\nOrganizations interested in running GitLab Self-Managed on OCI through Data Intensity's DevSecOps-as-a-Service can contact Data Intensity via the [Data Intensity website](https://www.dataintensity.com/services/security-services/devsecops/) to discuss specific requirements and begin deployment planning.\n\nModernizing your DevSecOps doesn't have to be complex. Data Intensity provides optional migration of code repositories and customizations to ensure a smooth transition to OCI.\n\nAs GitLab continues expanding our partner ecosystem, solutions like this demonstrate our commitment to giving organizations choice in how they deploy and manage GitLab — whether that's SaaS, self-managed, or managed services through trusted partners.",[275,23],"Run GitLab Self-Managed with minimal overhead. Data Intensity delivers DevSecOps-as-a-Service on OCI with expert management and disaster recovery.","https://res.cloudinary.com/about-gitlab-com/image/upload/v1750098794/Blog/Hero%20Images/Blog/Hero%20Images/blog-image-template-1800x945%20%289%29_DoeBNJVrhv9FpF3WCsHNc_1750098793762.png",{"featured":27,"template":13,"slug":727},"devsecops-as-a-service-on-oracle-cloud-infrastructure-by-data-intensity",{"content":729,"config":739},{"title":730,"description":731,"authors":732,"heroImage":734,"date":735,"body":736,"category":9,"tags":737},"How we built and automated our new Japanese GitLab Docs site","Learn about our AI-assisted localization infrastructure – with docs-as-code principles – that expands access to critical product documentation.",[733],"Daniel Sullivan","https://res.cloudinary.com/about-gitlab-com/image/upload/v1758812952/yxhgljkwljld0lyizmaz.png","2025-12-11","Today we are thrilled to announce the release of GitLab product documentation in Japanese at [docs.gitlab.com/ja-jp](http://docs.gitlab.com/ja-jp). This major step marks our first move toward making GitLab's extensive documentation accessible to our users worldwide.\n\n![Japanese GitLab Docs site](https://res.cloudinary.com/about-gitlab-com/image/upload/v1765299500/hya4bog8gllk1kimduac.png)\n\n## The unique challenge of the Japanese market\n\nJapan represents one of the world's largest economies and is a critical market for enterprise software. However, it also presents a distinctive challenge: despite its technological sophistication and massive developer community, English proficiency remains a significant barrier for many users.\n\nJapan's developers and DevSecOps teams often face challenges with English-only documentation, [as indicated by the country's ranking on the EF English Proficiency Index](https://www.ef.edu/epi/regions/asia/japan/). This language barrier can significantly impact the speed of learning and ultimately influence the decision to evaluate, adopt, and champion a platform within Japanese organizations.\n\nWe've heard directly from our Japanese customers and partners that English-only documentation wasn't merely an inconvenience, it was a barrier preventing them from getting the most out of GitLab. The impact rippled through every stage of the user journey: From initial evaluation where teams struggled to assess GitLab's capabilities, to daily operations where finding solutions took longer than necessary, to staying current with new features and best practices.\n\nIn a market as competitive and mature as in Japan, this language barrier directly affected GitLab's market penetration. When Japanese companies evaluate enterprise software, the availability of comprehensive Japanese documentation signals long-term commitment to the market. It demonstrates that a provider isn't just making a token effort, but is genuinely invested in supporting Japanese users throughout their entire journey.\n\nTo address this challenge and demonstrate our commitment to the Japanese market, we built localization infrastructure from the ground up, integrating with how we create and maintain documentation at GitLab.\n\n## Localization built on docs-as-code principles\n\nGitLab's documentation is treated like any other code contribution, residing alongside product code in GitLab projects and managed via merge requests. This system ensures documentation is version-controlled, collaboratively reviewed, and automatically tested through CI/CD pipelines, which includes checks for issues with language, formatting, and links. Both the English and Japanese documentation sites are dynamically generated using the Hugo static site generator and deployed after merging changes, guaranteeing users always access the latest information.\n\nThe documentation is extensive and comprehensive, drawing content from various source projects, including GitLab, GitLab Runner, Omnibus GitLab, GitLab Charts, GitLab Operator, and GitLab CLI (glab) ([see architecture for details](https://gitlab.com/gitlab-org/technical-writing/docs-gitlab-com/-/blob/main/doc/architecture.md)). This sheer scale and rapid update velocity presented a significant localization challenge. To keep pace with the continuous evolution of these source English projects, we had to design a localization infrastructure for our GitLab product documentation that could handle these unique complexities and provide an enterprise-grade solution for a fully localized site, all while adhering to our CI/CD pipeline requirements.\n\n## How we localized GitLab Documentation\n\nFor our initial Japanese localization, we adopted a strategy of integrating new folders within our existing English content structure. Specifically, we introduced `doc-locale/ja-jp` folders within each project that stores source Markdown files. This architecture [keeps the translations right alongside their source content](https://gitlab.com/gitlab-org/gitlab/-/tree/master/doc-locale/ja-jp) while maintaining a clear organizational separation. Not only that, but it also enables us to apply the same robust version control, established review and collaboration workflows, and even some of the automated quality checks used for our English documentation to the translated content.  \n\nThis [internationalization infrastructure built for Japanese documentation](https://handbook.gitlab.com/handbook/marketing/localization/tech_docs_localization/#multilingual-hugo-docs-implementation) provides a scalable foundation for future language expansion. With the architecture, tooling, and processes now in place, we are well-positioned to support additional languages as we continue our commitment to making GitLab accessible to users worldwide.\n\n## An AI-assisted  translation workflow that balances speed and quality\n\nWe adopted a strategic, phased approach to processing the content through translation, prioritizing pages based on their English-language page views. The highest-traffic pages underwent AI translation first, followed by comprehensive human linguistic review, and we intentionally paused subsequent phases until these priority pages completed the full human review cycle. This deliberate sequencing allowed us to build a robust, curated translation memory and termbase from our most important content. These linguistic assets accelerated and improved quality across all remaining content. In parallel, this initial phase served as our testing ground on the technical infrastructure on the GitLab side. We used it to iterate and reinforce our CI/CD pipelines, refine our translation and post-editing AI scripts, and solidify our Translation MR review process.\n\nTo provide our international users with the most current documentation while guaranteeing high-quality translated content, [we implemented an AI-assisted translation workflow with human post-editing](https://handbook.gitlab.com/handbook/marketing/localization/tech_docs_localization/#translation-workflow), consisting of:\n\n* Phase 1: AI-powered translation. We built a custom AI translation system enriched with GitLab-specific context including style guides, GitLab UI content translations, terminology databases, and original file context. This system intelligently handles GitLab's specialized markdown syntax (GLFM) and protects elements like placeholder variables, alert boxes, Hugo shortcodes, and GitLab-specific references that standard translation tools can't process out of the box.   \n* Phase 2: Human linguistic review. Professional Japanese translators specialized in technical content then review and refine the AI translations. They work with GitLab's Japanese style guide, translation memory, and terminology database to ensure accuracy, natural language flow, and cultural appropriateness. These human-reviewed translations progressively replace the AI versions on the site.\n\n## Technical challenges and solutions\n\nLocalizing GitLab's extensive documentation, while maintaining our docs-as-code principles and CI/CD-driven publishing workflow, required significant technical innovation. The challenges extended beyond translation itself: we needed to preserve complex markdown syntax, maintain automated testing standards, ensure seamless content fallbacks, and create sustainable processes for continuous updates across multiple source projects.\n\nThe English **markdown file syntax complexity** led us to developing custom code and regex in our Translation Management System (TMS) to protect codeblocks, URLs, and other functional elements that should not be exposed for translation.\n\n![Translation Management System](https://res.cloudinary.com/about-gitlab-com/image/upload/v1765299311/x3oglow15o5z6xthgxfn.png)\n\nDue to the dynamics of how the English content is generated, we established an **English fallback mechanism.** Essentially, when the Japanese translation is not ready yet, the localized site seamlessly displays English content with translated navigation and UI, preventing 404s and maintaining language context via Hugo’s rendering system.\n\nWe enhanced the localized navigation and linking so that it adjusts dynamically and would persist the locale. We added **anchor IDs** in the translated files by pre-processing the English file before it’s sent for translation. That improves the experience for people navigating to a docs page from a link. The consistent anchor ID means they can change to either language and still land in the correct place in the page.\n\n![English fallback mechanism](https://res.cloudinary.com/about-gitlab-com/image/upload/v1765299310/uqimyjm0ltvpcnc7bowk.png)\n\n[We also extended CI/CD pipelines](https://gitlab.com/groups/gitlab-com/localization/-/work_items/109) to test localized content in Translation MRs following the same quality standards as the English docs. It allows us to catch invalid Hugo shortcodes, spaces inside links, or bare URLs. It also identifies orphaned files and redirects files with no target files. You can see the jobs that run on the MRs containing translated documentation [on the GitLab project  `.gitlab/ci/docs.gitlab-ci.yml` file](https://gitlab.com/gitlab-org/gitlab/-/blob/master/.gitlab/ci/docs.gitlab-ci.yml). \n\nA centralized translation request system orchestrates the workflow, monitors the English files, identifies new and updated content, routes files for translation, automatically creates translation merge requests, tracks file status in translation requests and maintains an audit trail. To get docs translated [we processed 430 Translation MRs](https://gitlab.com/groups/gitlab-com/localization/tech-docs-forked-projects/prod/-/merge_requests/?sort=updated_asc&state=merged&label_name%5B%5D=gitlab-translation-service&label_name%5B%5D=translation-upstream%3A%3A%20complete&first_page_size=100) with files ranging from 1-10 in each Translation MR.\n\n![Translation MRs](https://res.cloudinary.com/about-gitlab-com/image/upload/v1765299311/fgbrtapbmclj4pvdjh9k.png)\n\nThe result is a Japanese documentation experience that stays synchronized with English content updates, giving users faster access to critical information. Users can discover and navigate content fully in their language, with English appearing only for content that’s still in translation. They can trust GitLab’s quality standards while accessing the latest features quickly. All of this creates a sustainable, scalable foundation for future languages and documentation growth.\n\nLearn more about all the technical details in our [GitLab Product Documentation Handbook page](https://handbook.gitlab.com/handbook/marketing/localization/tech_docs_localization/).\n\n## Visit our Japanese docs site\n\nWhether you're a longtime GitLab user or just getting started, we hope this localized documentation makes your DevSecOps journey smoother and more accessible.\n\nThis is just the beginning of our localization efforts, and your feedback is invaluable in helping us improve. If you notice any translation issues, have suggestions for improvement, or simply want to share your experience using the Japanese documentation, please don't hesitate to reach out. You can provide comments in our [feedback issue](https://gitlab.com/gitlab-com/localization/docs-site-localization/-/work_items/782).\n\nAs we continue evolving this localization infrastructure, our immediate priorities include enhancing the search experience for Japanese users, and accelerating our continuous localization workflow to minimize the time gap between English updates and their Japanese translations. Thank you to our Japanese community for your continued support and patience as we work to serve you better. We're committed to making GitLab the best DevSecOps platform for Japanese teams, and comprehensive Japanese documentation is a crucial step in that journey.\n\n> Start exploring today at [docs.gitlab.com/ja-jp](https://docs.gitlab.com/ja-jp)!",[738,9],"product",{"featured":27,"template":13,"slug":740},"how-we-built-and-automated-our-new-japanese-gitlab-docs-site",{"promotions":742},[743,757,768],{"id":744,"categories":745,"header":747,"text":748,"button":749,"image":754},"ai-modernization",[746],"ai-ml","Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":750,"config":751},"Get your AI maturity score",{"href":752,"dataGaName":753,"dataGaLocation":242},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":755},{"src":756},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":758,"categories":759,"header":760,"text":748,"button":761,"image":765},"devops-modernization",[738,36],"Are you just managing tools or shipping innovation?",{"text":762,"config":763},"Get your DevOps maturity score",{"href":764,"dataGaName":753,"dataGaLocation":242},"/assessments/devops-modernization-assessment/",{"config":766},{"src":767},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":769,"categories":770,"header":772,"text":748,"button":773,"image":777},"security-modernization",[771],"security","Are you trading speed for security?",{"text":774,"config":775},"Get your security maturity score",{"href":776,"dataGaName":753,"dataGaLocation":242},"/assessments/security-modernization-assessment/",{"config":778},{"src":779},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"header":781,"blurb":782,"button":783,"secondaryButton":788},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":784,"config":785},"Get your free trial",{"href":786,"dataGaName":49,"dataGaLocation":787},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":494,"config":789},{"href":53,"dataGaName":54,"dataGaLocation":787},1772652056081]