[{"data":1,"prerenderedAt":789},["ShallowReactive",2],{"/en-us/blog/monitoring-team-update":3,"navigation-en-us":37,"banner-en-us":436,"footer-en-us":446,"blog-post-authors-en-us-Sara Kassabian":687,"blog-related-posts-en-us-monitoring-team-update":701,"assessment-promotions-en-us":740,"next-steps-en-us":779},{"id":4,"title":5,"authorSlugs":6,"body":8,"categorySlug":9,"config":10,"content":14,"description":8,"extension":25,"isFeatured":12,"meta":26,"navigation":27,"path":28,"publishedDate":20,"seo":29,"stem":33,"tagSlugs":34,"__hash__":36},"blogPosts/en-us/blog/monitoring-team-update.yml","Monitoring Team Update",[7],"sara-kassabian",null,"company",{"slug":11,"featured":12,"template":13},"monitoring-team-update",false,"BlogPost",{"title":15,"description":16,"authors":17,"heroImage":19,"date":20,"body":21,"category":9,"tags":22},"How we plan to build more observability tools on GitLab monitoring","Get the scoop on our plan to close the DevOps loop.",[18],"Sara Kassabian","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749665484/Blog/Hero%20Images/monitoring-update-feature-image.jpg","2019-08-29","\nThe product team at GitLab is working to close the DevOps loop by accelerating development\non new monitoring products that will offer more observability into application performance and\nthe health of your deployments.\n\n## Where does monitoring fit into the DevOps lifecycle?\n\n[Monitoring is the final Ops stage of the DevOps loop](/direction/analytics/), coming up after the\nproduction environment is configured and the application deployed. No developer should really\nship code and forget it. Monitoring is essential to proactively respond to simple and complex\nproblems, and helps GitLab customers uphold the expectations outlined in their service\nlevel objectives (SLOs) with their users.\n\n## Our vision for monitoring at GitLab\n\nWe outlined big plans for [building out our Ops capabilities](/blog/gitlabs-2018-product-vision/) in our 2018 GitLab product vision:\n“A big milestone for GitLab will be when operations people log into GitLab every day and consider\nit their main interface for getting work done.”\n\nSince then, GitLab has been working diligently to build out our monitoring products to close the\nDevOps loop. The goal is to build instrumentation that allows developers to proactively identify\nSLO degradation and observe the impacts of code changes across multiple deployments in real-time.\nThe \"North Stars\" that guide product development in the monitoring stage include:\n\n*   **Instrument with ease**: GitLab is set up so teams have generic observability into their\napplication performance.\n*   **Resolve like a pro**: GitLab correlates incoming observability data with CI/CD events and\nsource code information so troubleshooting is easy.\n*   **Gain insights seamlessly**: Our use of container-based deployments make it simpler to\ncontinuously collect insights into production SLOs, incidents, and observability sources across\ncomplex projects and multiple applications.\n\nOne of our [core principles at GitLab is to dogfood everything](/direction/analytics/#dogfooding) —\nafter all, if it doesn’t work for us, how can it work for our customers? We begin by\nsetting up our own infrastructure teams at GitLab.com\n[to use the incident management system](https://gitlab.com/groups/gitlab-org/-/epics/1672)\nwe’re developing, and also building out GitLab self-monitoring\nso our administrators can monitor their self-managed GitLab instance the same way their\ndevelopers use GitLab to monitor their applications.\n\nWe also are committed to closing the DevOps loop by prioritizing cloud native first,\nand building tooling designed to provide more insight in to application performance and the\nhealth of deployments for Ops professionals.\n\n[Kenny Johnston](/company/team/#kencjohnston), director of product (Ops) at GitLab, gave me an\noverview of some of the new products the monitoring team is working on to help make this\nvision a reality. Watch the full video of our conversation below and check out\nthe [monitoring product roadmap](https://gitlab.com/groups/gitlab-org/-/roadmap?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=devops%3A%3Amonitor)\nfor an in-depth look at our goals and timeline.\n\n\u003Cfigure class=\"video_container\">\n  \u003Ciframe src=\"https://www.youtube.com/embed/VFju_3R0hPg\" frameborder=\"0\" allowfullscreen=\"true\"> \u003C/iframe>\n\u003C/figure>\n\n## Building an observability suite to close out the DevOps loop\n\nThe top priority for the monitoring team is to close the DevOps feedback loop for GitLab customers.\nThis means that if SLOs are degraded in any way, an alert is triggered and an incident is created\nin GitLab allowing for an immediate response.\n\nOur priority product categories at this stage are metrics, cluster monitoring, and incident management,\nsays Kenny.\n\n“First I want to make sure that we can provide our customers with the instrumentation so that they\ncan define an SLO, and when their application exceeds or fails to achieve that SLO, that they can\nrespond in an instant,” says Kenny. “Once we have them doing that, we'll get a lot of good\nfeedback, and immediate feedback from users about what tools they need for diagnostic purposes.”\n\n## Measure your performance with enhanced metrics\n\nWe already have a [successful integration](https://docs.gitlab.com/ee/user/project/integrations/prometheus.html)\nwith open source metrics tool, Prometheus, which we use to collect and display performance metrics\nfor applications deployed on Kubernetes. The integration is sophisticated enough that developers\ndo not have to leave GitLab to collect important information on the impact of a merge request or\nto monitor production systems. Our product category for metrics is “viable,”  meaning customers\nare using the instrumentation we’ve developed to solve real problems, bringing us a step closer to\nclosing out the DevOps loop.\n\nDiagnostic tooling in product categories such as logging, tracing, and error tracking for monitoring\napplication performance (APM) is currently at the MVC stage, though the team has made plans to\n[accelerate development on logging](https://youtu.be/nB5KDY4nsFg) in future GitLab deployments.\n\nKenny notes that our observability suite is one of the primary ways GitLab provides value for\noperators that are thinking of making the move to cloud native.\n\n“GitLab out-of-the-box keeps up with new cloud native technologies because we're constantly\nadopting the newest versions, and our whole convention of configuration means we don't\nleave it to you to figure it out, we've figured it out for you as a default,” explains Kenny.\n\n## Simplify Kubernetes management using GitLab\n\nThere is quite a bit of overlap between product category metrics and cluster monitoring at this\nstage, as Prometheus is used to collect metrics on applications deployed using Kubernetes.\nBy offering out-of-the-box cluster monitoring on Kubernetes, we make it possible for operators\nto monitor the health of their deployed environments all in one place.\n\nOne of the [high-value cluster monitoring features](https://docs.gitlab.com/ee/user/project/clusters/#monitoring-your-kubernetes-cluster)\nwe’ve set up on GitLab is memory usage and capacity metrics (CPU) administration,\nso users can be automatically alerted if either of those numbers are out of bounds on their deployed environments.\n\n“We'd like to start adding capabilities for\n[cluster cost optimization](https://gitlab.com/gitlab-org/gitlab-ee/issues/11879), so\ninforming users not just when they're hitting capacity but when they're significantly under\ncapacity and should probably size down,” says Kenny. “That helps users who've configured a\nKubernetes cluster to not end up wasting it because it's being underutilized and not end up wasting money.”\n\nCluster monitoring was brought to “viable” stages in earlier GitLab releases as we transition to\nKubernetes, but the [product team is building out alerting ](https://gitlab.com/gitlab-org/gitlab-ee/issues/5456)\nand other cluster monitoring features in upcoming releases.\n\n## Dogfooding our new incident management system on GitLab\n\nCreating an incident management system is key to a robust observability suite on monitoring:\n“The features we've prioritized are oriented towards getting the right person the right information\nto enable them to restore the services they are responsible for as quickly as possible,” according to\nthe [category vision for an incident management system](/blog/incident-management-with-gitlab/).\n\nBecause we recognize the urgency of building a functional incident management system,\n[GitLab is leveraging issues](/blog/incident-management-with-gitlab/#high-level-design)\nas the base for creating a viable platform. The goal is to stress the capacity of our existing\ntooling by focusing on integrations with communications tools such as Slack, Zoom, etc., so we can\naccelerate time-to-market and iterate as we go, while also focusing on building out new functionality.\n\nThe infrastructure team on GitLab.com is [dogfooding the incident management system ](https://gitlab.com/groups/gitlab-org/-/epics/1672)\nso we can put the tooling through its paces, making improvements as we go.\n\n## Outside the loop: Getting GitLab administrators to monitor GitLab using GitLab\n\nKenny says the product team has a strategy for creating more exposure to the monitoring capabilities\nGitLab has in development: putting our monitoring capabilities front and center\nfor administrators of the GitLab self-managed instance.\n\n“Today you can create a project for your application that's an e-commerce app, and get the\ninstrumentation to know whether the Kubernetes cluster is experiencing pain, whether SLOs that\nyou custom define have alerts and respond to that with incidents,” says Kenny. “We'd like you to have\nthat exact same experience, or expose you to that same experience with your GitLab self-managed\ninstance, so that as an administrator you're using the same tools to monitor and respond to\nthe GitLab instance as your developers would use to monitor and respond to their applications.”\n\nBy essentially setting up administators to dogfood the monitoring features we are providing to\ndevelopers for application management, we can ensure that they're battle-tested on a larger application.\n\n## The core challenge of the observability suite\n\nWhile the product team at GitLab has a vision and roadmap for building a comprehensive suite of\nobservability instrumentation, there isn’t a clear consensus among monitoring experts as to what\nis required for a robust observability suite in this new, cloud native world.\n\n“There's varied opinion in the new world that's Kubernetes-based about what an observability\nsystem looks like,” says Kenny. “There's a legacy view that seems to be evolving. So, we need to keep up\nwith that and of the industry's evolution of what we consider required. We as a company just\nneed to stay focused on what our users are asking for, and that's why I think\ncompleting that DevOps loop is important first, because then we'll start getting immediate user feedback.”\n\nKeep an eye out for these new monitoring updates in our 12.2 and 12.3 releases.\n\nCover photo by Glen . on [Unsplash](https://unsplash.com/search/photos/binoculars?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText).\n",[23,24],"cloud 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transitions to Executive Chair of the Board.",[707],"Sid Sijbrandij","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749665388/Blog/Hero%20Images/Revised2.png","2024-12-05","__This message from Sid Sijbrandij and Bill Staples was shared with GitLab team members earlier today.__ \n\n__Sid:__ On today’s earnings call, I announced that I am stepping down as CEO and will remain Executive Chair of the Board. I also introduced GitLab’s new CEO, [Bill Staples](https://www.linkedin.com/in/williamstaples/). \n\nAs a Board, we routinely do succession planning. This includes conversations with a number of top executives. We’ve been having these conversations in greater earnest since my cancer returned. Through these discussions, we identified someone uniquely qualified to lead GitLab. I want more time to focus on my cancer treatment and health. My treatments are going well, my cancer is not metastatic, and I'm working towards making a full recovery. Stepping down from a role that I love is not easy, but I believe that it is the right decision for GitLab.\n\nI couldn't be more excited to introduce you to Bill Staples, who will be leading GitLab into its next chapter. Bill will be GitLab’s CEO, effective today. He will also join the GitLab Board as a Director. Bill was most recently a public company CEO at New Relic. During his time there, he significantly increased the value of the company by accelerating revenue and driving increased profitability. He also brings decades of experience in leadership roles at Adobe and Microsoft. When I began speaking with Bill, I was immediately drawn to his customer-centric approach and deep product expertise. As I got to know him further, I knew that his shared value system made him the right person for this role, for our team members, for our customers, and for our shareholders. I feel fortunate that GitLab has found someone with a great leadership track record and strong DevOps expertise to lead GitLab into the future.\n\nWe have come so far from the early days when we launched GitLab.com. We have created the DevOps category and are the leader in the Gartner Magic Quadrant for both vision and execution. Millions of people now use GitLab to deliver software faster and more efficiently. We have integrated AI, Security, and Compliance into our platform to offer our enterprise customers the strongest AI-powered DevSecOps solution. We have also built GitLab in collaboration with our contributors. Last quarter, we had an all-time high of an estimated 1,800 code contributions from the wider community. It is incredible that as GitLab grew, our contributor community grew with us. We have done all of this while being a values-driven company, leading in all-remote work, championing transparency through our public handbook and culture, and co-creating with the wider community.\n\nI feel many things today, but more than anything else, I am grateful. I want to thank our customers. Driving results for them has been at the core of GitLab’s values, and I greatly appreciate their trust in us. I want to thank the wider GitLab community for their trust and enthusiasm. Their tens of thousands of contributions have greatly enhanced GitLab and its value for all users. Thank you, GitLab team members. Your contributions are at the core of GitLab’s success and the value we drive for our customers. Thank you, E-Group. You are amazing partners and collaborators in leading GitLab and our team members to achieve our very best. Thank you, GitLab Board. I have appreciated your support throughout my time as CEO and look forward to our ongoing partnership as I continue to serve as Executive Chair. And, thank you, Bill. I am excited for you to lead our next phase of growth. I am here to support you and the company in GitLab’s next chapter!\n\nI couldn't be more thrilled about Bill and what's ahead for GitLab with him at the helm. We have an incredible opportunity in front of us. Software has never mattered more, and GitLab is well-positioned to be the platform that best enables folks to create, secure, and operate it. I look forward to staying part of the company and being actively involved wherever Bill can use me. \n\n__Bill:__ Thanks, Sid, for the warm welcome! I greatly admire you and what you have accomplished. Very few people in the world have built a $10B market-cap technology company, taken it public, and scaled it to $750M in run-rate revenue. You have done incredible things with GitLab, and I’m grateful you will continue to play a meaningful role in the company. I appreciate your trust in me and commit to building upon the successes you and others should rightfully celebrate. \n\nI am so excited about GitLab and the opportunity ahead of us. Over the coming decade, we will see software-driven transformation around the world as AI accelerates and transforms the software revolution already in motion. GitLab and our mission are going to be more important than ever. I look forward to working with this team to scale GitLab well beyond where it is today.\n",[712],"news",{"slug":714,"featured":27,"template":13},"gitlab-names-bill-staples-as-new-ceo",{"content":716,"config":724},{"title":717,"description":718,"authors":719,"heroImage":721,"date":722,"body":723,"category":9},"Our Privacy Policy has been updated","Our updated Privacy Policy clarifies our existing data processing activities.",[720],"GitLab","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664472/Blog/Hero%20Images/gitlabflatlogomap.png","2023-06-14","As part of our commitment to keeping our policies current, we made some updates to our [Privacy Policy](/privacy/) on June 14, 2022.  These updates are intended to clarify our existing data processing activities and to provide information on processing that may derive from new features.  Through this update, we continue to provide transparency to our data processing activities, in line with an evolving privacy landscape.  Specifically, these policy updates include the following:\n\n- Clarification about which processing activities apply to each respective GitLab product;\n- Information about when personal data may be collected to verify someone’s identity to enable certain product features;\n- Clarification about what personal data is collected to provide a license and maintain a subscription; \n- Additional information regarding our Service Usage data collection practices, and the inclusion of certain processing activities, such as Event Analytics and Call Recordings;\n- Additional information regarding the purposes for which personal data is collected;\n- Minor updates regarding our legal basis for processing your personal data in the European Union; \n- Updates to our data retention practices for inactive accounts; \n- Clarification about how to delete your personal data at GitLab and how deletion is effectuated for public projects; \n- An additional notice that details our processing and your rights under the California Consumer Privacy Act, including CCPA metrics reporting;\n\nOverall, we believe that these updates will empower our users to make informed decisions about their personal data.  Please visit the complete text of our Privacy Policy and [Cookie Policy](/privacy/cookies/) to learn more about how GitLab processes personal data and your rights and choices regarding such processing.\n",{"slug":725,"featured":12,"template":13},"our-privacy-policy-has-been-updated",{"content":727,"config":738},{"title":728,"description":729,"authors":730,"heroImage":732,"date":733,"body":734,"category":9,"tags":735},"Rate limitations for unauthorized users of the Projects List API","Learn details about upcoming changes for unauthenticated users of the Projects List API.",[731],"Christina Lohr","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664087/Blog/Hero%20Images/tanukicover.jpg","2023-04-10","\n\nStarting on May 22 for self-managed GitLab, and May 8 for GitLab.com, unauthenticated users will be subject to rate limitations when using the Projects List API. This change has been made to ensure the stability and reliability of our platform for all users.\n\n**Note:** Authorized users are not affected by this change.\n\n## What is the the Projects List API?\n\nThe Projects List API provides information about GitLab projects, including name, description, and other metadata. This API is widely used by our community, including researchers, developers, and integrators, to retrieve and analyze information about GitLab projects. We value this usage and aim to support it as much as possible.\n\n## Rate limitation details\n\nIn recent months, we have observed that the frequency and intensity of requests made by unauthenticated, also known as anonymous, users to the Projects List API have increased significantly. This has resulted in an increased load on our servers, which has impacted the performance and stability of our platform for all users. To address this issue, we have decided to introduce rate limitations for unauthenticated users.\n\nAs a consequence of this change, unauthenticated users of the Projects List API will be limited to 400 requests per 10 minutes per unique IP address on GitLab.com. If an unauthenticated user exceeds this limit, the user will receive a \"429 Too Many Requests\" response. On GitLab.com, this limit cannot be changed. Users of self-managed GitLab instances have the same rate limitation set by default, but [admins can change the rate limits](https://docs.gitlab.com/ee/administration/settings/rate_limit_on_projects_api.html#rate-limit-on-projects-api) as they see fit via the UI or the application settings API. They can also set the rate limit to zero, which acts as if there is no rate limitation at all.\n\nWe understand that this change may impact some of our users who rely on the Projects List API, and we apologize for any inconvenience this may cause. We encourage users who need to make more than 400 requests per 10 minutes to the Projects List API to [sign up for a GitLab account](/pricing/), which provides higher rate limits and other benefits, such as access to additional APIs and integrations.\n\nIf you have any questions or concerns about this change, please do not hesitate to [leave feedback in this issue](https://gitlab.com/gitlab-org/gitlab/-/issues/404611).\n",[736,737,712],"product","features",{"slug":739,"featured":12,"template":13},"rate-limitation-for-unauthorized-users-projects-list-api",{"promotions":741},[742,756,767],{"id":743,"categories":744,"header":746,"text":747,"button":748,"image":753},"ai-modernization",[745],"ai-ml","Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":749,"config":750},"Get your AI maturity score",{"href":751,"dataGaName":752,"dataGaLocation":241},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":754},{"src":755},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":757,"categories":758,"header":759,"text":747,"button":760,"image":764},"devops-modernization",[736,556],"Are you just managing tools or shipping innovation?",{"text":761,"config":762},"Get your DevOps maturity score",{"href":763,"dataGaName":752,"dataGaLocation":241},"/assessments/devops-modernization-assessment/",{"config":765},{"src":766},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":768,"categories":769,"header":771,"text":747,"button":772,"image":776},"security-modernization",[770],"security","Are you trading speed for security?",{"text":773,"config":774},"Get your security maturity score",{"href":775,"dataGaName":752,"dataGaLocation":241},"/assessments/security-modernization-assessment/",{"config":777},{"src":778},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"header":780,"blurb":781,"button":782,"secondaryButton":787},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":783,"config":784},"Get your free trial",{"href":785,"dataGaName":48,"dataGaLocation":786},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":492,"config":788},{"href":52,"dataGaName":53,"dataGaLocation":786},1772652095977]