[{"data":1,"prerenderedAt":792},["ShallowReactive",2],{"/en-us/blog/quantifying-ux-validating-the-redesign-of-gitlabs-settings-pages":3,"navigation-en-us":39,"banner-en-us":438,"footer-en-us":448,"blog-post-authors-en-us-Matej Latin":690,"blog-related-posts-en-us-quantifying-ux-validating-the-redesign-of-gitlabs-settings-pages":704,"assessment-promotions-en-us":743,"next-steps-en-us":782},{"id":4,"title":5,"authorSlugs":6,"body":8,"categorySlug":9,"config":10,"content":14,"description":8,"extension":26,"isFeatured":12,"meta":27,"navigation":28,"path":29,"publishedDate":20,"seo":30,"stem":34,"tagSlugs":35,"__hash__":38},"blogPosts/en-us/blog/quantifying-ux-validating-the-redesign-of-gitlabs-settings-pages.yml","Quantifying Ux Validating The Redesign Of Gitlabs Settings Pages",[7],"matej-latin",null,"company",{"slug":11,"featured":12,"template":13},"quantifying-ux-validating-the-redesign-of-gitlabs-settings-pages",false,"BlogPost",{"title":15,"description":16,"authors":17,"heroImage":19,"date":20,"body":21,"category":9,"tags":22},"Quantifying UX: How we validated the redesign of GitLab's settings pages","A GitLab senior UX designer shares how we determined whether a recent redesign improved the overall experience for users.",[18],"Matej Latin","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749683361/Blog/Hero%20Images/user-testing-validating-redesign.jpg","2019-03-13","There are three main settings pages in GitLab: group settings, project settings, and admin settings. Shortly after I joined GitLab, the group settings page was redesigned to match a recent change that was implemented for the project settings, to “tidy up” all content into expandable sections.\nThe idea was well intended, because these settings pages can be extremely long, full of diverse content and forms, and they’re very hard to read. It’s also difficult to find information when everything is simply “out there.”\n\nThe group and project settings pages were both redesigned in a short amount of time. Both are critical to using GitLab, which means that many users engage with them. This is great, because when that’s the case, we get lots of feedback after introducing changes. Unfortunately, in this case, the feedback was negative. [Users began to tell us that it was even harder to find the setting](https://gitlab.com/gitlab-org/gitlab-ce/issues/41230) they needed after the change was introduced. Instead of scrolling through the page and scanning it for relevant content, they now had to expand the sections and look for it there. The labels of these sections weren’t descriptive, so they often had to resort to guessing.\n\n![GitLab's project settings page](https://about.gitlab.com/images/blogimages/validate-redesign/project-settings.jpg)\n\n## Improvements to the settings pages\n\nI came up with some somewhat basic changes that could lead to significant improvements. In the issue titled [Improve settings pages design by prioritizing content:\nDiscovery](https://gitlab.com/gitlab-org/gitlab-ce/issues/47405) I suggested we:\n\n* Prioritize the content by following the 80/20 principle (what do most\nusers look for on these pages?).\n\n* Improve the labels for the expandable sections by making them descriptive.\n\n* Make the titles clickable (instead of just having the “expand/collapse”\nbutton) and\n\n* Shift content around if needed.\n\nThe 80/20 principle, also known as the [Pareto principle](https://en.wikipedia.org/wiki/Pareto_principle), suggests that 80 percent of effects come from 20 percent of causes. Further research suggests that this principle can be commonly observed in pretty much anything. So, in our case, applying the principle means: Can we prioritize the 20 percent of content that 80 percent of users look for?\n\nThis meant that we needed to rethink the information architecture (IA) of the page. If we introduce a section with prioritized content, as suggested in the improvements above and illustrated below, could we take some of the content that is commonly searched for and move it into that section?\n\n![Project settings page redesign concept](https://about.gitlab.com/images/blogimages/validate-redesign/redesign-concept.jpg)\n\nSoon after the discovery issue in milestone 11.2, I came up with a redesign that would accomplish all of the above. We started with the Group settings because it’s the simplest settings page, with the least amount of content.\nIt took us longer than originally anticipated to implement the changes, and we shipped in 11.5, a little under three months later.\n\n![Redesigned project settings page](https://about.gitlab.com/images/blogimages/validate-redesign/group-settings-redesigned.jpg)\n\n## Some thoughts on designers conducting their own UX research\n\nIdeally, I would have done some UX research/validation before implementation to see if the new designs are actually better. But in this case, the changes were mostly general best practices in terms of UI design and information architecture, so I was confident that they were all going to result in improvements.\n\nBut I wanted to quantify the results and confirm whether they were actually better, and if so, by how much? Confidence in design is good (and even required sometimes), but we should never replace measurement of results with it. Besides, the group settings redesign was a pilot: if all turned out well, we would redesign project settings and admin settings in a similar fashion, so I wanted to be 100 percent sure and ran the test.\n\nIn addition, the UX department at GitLab has been striving to get into a position where designers can conduct their own UX research. We want designers to conduct research in a quick way that allows them to get the results they need to move forward. This can be done with some guidance from the UX research department, but it is not necessary for them to always be 100 percent involved.\n\n### Why should designers do their own research?\n\nIn this particular example, the validation was done after the implementation of the redesign, but ideally, this type of research would be done before a single line of code was written. Even sooner, it can be done on the same day that the designer mocked up the UI solution. The greatest benefit of doing this is that it eliminates waiting and speeds up the cycle of feedback. A lot. Instead of waiting for weeks for something to get implemented, a designer creates a test by themselves, coordinates with UX research, get participants to solve the test, and analyzes the results – all in the same day.\n\n## How do we validate UI design and IA changes?\n\nIn this case, the redesign introduced mostly UI and information architecture (IA) changes. How do you test these kind of changes, especially when you work remotely? The answer is surprisingly simple: Create two “click tests” on [Usability Hub](https://usabilityhub.com/): One for the design of the page as it is now (original) and one for the redesign. Most users complained that they didn’t know which section contained the item they were looking for. This was the most important problem that needed to be solved, so I came up with a simple test: show the participants the design (either original or the redesign) and ask them questions which they answered by clicking on a design. For example, they would see the following (the redesign):\n\n![Redesign of settings pages](https://about.gitlab.com/images/blogimages/validate-redesign/test-redesign.jpg)\n\nAnd they would answer the following questions:\n\n* Where do you think you can change who can see the details of this group?\n\n* Where do you think you can add an extra layer of security for signing in?\n\n* Where do you think you can change the URL of this group?\n\nEach of these three questions were followed up by two additional ones:\n\n* How easy/difficult was it to find?\n\n* How confident are you that the setting is in the section you selected?\n\n![Test redesign follow up](https://about.gitlab.com/images/blogimages/validate-redesign/test-redesign-followup.jpg)\n\nThe participants responded with a rating of 1 to 5 for each of the follow-up questions. With the main questions, we measured the time required to answer (click) and whether the answer was correct or not. The follow-up questions helped us measure perceived difficulty and confidence.\n\n### Assumptions to validate\n\nWe wanted to validate the following assumptions:\n\n| Assumption | Validated/invalidated |\n| --- | --- |\n| Users will need less time to find the settings | ✅ / ❌ |\n| A greater number of users will click on the correct areas | ✅ / ❌ |\n| Users will be more confident in their section choices (new compared to old) | ✅ / ❌ |\n| The perceived difficulty of the tasks will improve | ✅ / ❌ |\n\nWe decided that if three out of four of those assumptions were validated we would consider the redesign a success. You can preview the tests at the following links (feel free to complete them, but they’re not collecting results anymore):\n\n* [Original](https://app.usabilityhub.com/preview/87c510cf7078)\n\n* [Redesign](https://app.usabilityhub.com/preview/fc581c732b7e)\n\n## Results\n\nWe shared our tests on Twitter and with [GitLab First\nLook](/community/gitlab-first-look/), our UX Research mailing list. We received more than 600 responses, and the results were evenly distributed between the original versus the redesign. The findings weren’t really surprising, but they validated our redesigns. We knew our work improved the experience of our users and we could now apply a similar approach to the other settings pages.\n\n| Version | Task | Time required | Correct answers | Confidence (mean)* | Perceived difficulty (mean)* |\n| --- | --- | --- | --- | --- | --- |\n| Original | 1 | 19.4s | 77% | 3.6 | 2.1 |\n| Redesign | 1 | 25.9s | 78% | 4.1 | 1.9 |\n| Original | 2 | 14.6s | 34% | 3.2 | 2.4 |\n| Redesign | 2 | 8.7s | 97% | 4.1 | 1.9 |\n| Original | 3 | 6.4s | 49% | 3.9 | 1.9 |\n| Redesign | 3 | 16.1s | 92% | 3.7 | 2.5 |\n\n*Confidence: higher is better*\n\n*Perceived difficulty: lower is better*\n\n*I only counted the correct answers for confidence and perceived difficulty.\n\nOriginal test: 389 participants — [Results](https://app.usabilityhub.com/tests/87c510cf7078/results/e20614040355)\n\u003Cbr>\n\nRedesign test: 266 participants — [Results](https://app.usabilityhub.com/tests/fc581c732b7e/results/b016819adc5a)\n\n![Results heatmap](https://about.gitlab.com/images/blogimages/validate-redesign/results-heatmap.jpg)\n\n*\u003Csmall>The heatmap feature in Usability Hub allowed us to see that the majority of users were clicking in the correct area, so they were finding what they were looking for.\u003C/small>*\n\nBy running such tests, we now have data that can help us quantify the user’s experience – in other words, we can measure the design’s impact. It took some users longer to find what they were looking for in the redesign, but their confidence in the correctness of their answer improved and the tasks were also perceived as less difficult.\n\nMost encouraging was the huge difference in how many respondents answered correctly compared to the original. We saw an increase from 34 to 97 percent in the second question and 49 to 92 percent in the third question, which proved that the redesign solves the problem that most users complained about: finding things.\n\nIf we look back to our assumptions, we validated three out of four, fulfilling the success criteria that we established at the start. The only assumption that wasn’t validated was that \"Users will need less time to find the settings.\" It took the participants longer to answer two out of the three questions.\n\n| Assumption | Validated/invalidated |\n| ------ | ------ |\n| Users will need less time to find the settings | ❌   |\n| A greater number of users will click on the correct areas | ✅  |\n| Users will be more confident in their section choices (new compared to old) | ✅  |\n| The perceived difficulty of the tasks will improve | ✅ |\n\n## What’s next?\n\nWe want to continue building on this success and improve all settings pages.\nUnfortunately, the project settings redesign did not make it into 11.7, but we are hopeful it will be included in one of the next few releases. We will then proceed to improve the other settings pages, as well as other improvements, such as [adding inline search](https://gitlab.com/gitlab-org/gitlab-ce/issues/50145). You can follow our progress through the [Improve and align settings pages\nUX](https://gitlab.com/groups/gitlab-org/-/epics/196) epic.\n\nAs we move forward, we want to do more of this kind of validation/research.\nWe want to come to a place where designers have enough time and confidence in doing their own UX research and do it before implementation starts, in a single milestone, so we can keep moving fast and shipping more awesome things. If you have UX research skills and experience and want to work at\nGitLab, [check out our Careers page](/jobs/).\n\nYou can also read more about [how we conduct remote UX research at\nGitLab](/blog/conducting-remote-ux-research/).\n\nCover image by [Alvaro\nReyes](https://unsplash.com/photos/qWwpHwip31M?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText)\non [Unsplash](https://unsplash.com/search/photos/user-test?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText)",[23,24,25],"inside GitLab","UX","design","yml",{},true,"/en-us/blog/quantifying-ux-validating-the-redesign-of-gitlabs-settings-pages",{"ogTitle":15,"ogImage":19,"ogDescription":16,"ogSiteName":31,"noIndex":12,"ogType":32,"ogUrl":33,"title":15,"canonicalUrls":33,"description":16},"https://about.gitlab.com","article","https://about.gitlab.com/blog/quantifying-ux-validating-the-redesign-of-gitlabs-settings-pages","en-us/blog/quantifying-ux-validating-the-redesign-of-gitlabs-settings-pages",[36,37,25],"inside-gitlab","ux","5u8F4k5gZsgG6rZSoVOlS5KoRABccAM2IFrNrrxtD5g",{"data":40},{"logo":41,"freeTrial":46,"sales":51,"login":56,"items":61,"search":368,"minimal":399,"duo":418,"pricingDeployment":428},{"config":42},{"href":43,"dataGaName":44,"dataGaLocation":45},"/","gitlab logo","header",{"text":47,"config":48},"Get free trial",{"href":49,"dataGaName":50,"dataGaLocation":45},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com&glm_content=default-saas-trial/","free trial",{"text":52,"config":53},"Talk to sales",{"href":54,"dataGaName":55,"dataGaLocation":45},"/sales/","sales",{"text":57,"config":58},"Sign in",{"href":59,"dataGaName":60,"dataGaLocation":45},"https://gitlab.com/users/sign_in/","sign in",[62,89,184,189,290,349],{"text":63,"config":64,"cards":66},"Platform",{"dataNavLevelOne":65},"platform",[67,73,81],{"title":63,"description":68,"link":69},"The intelligent orchestration platform for DevSecOps",{"text":70,"config":71},"Explore our Platform",{"href":72,"dataGaName":65,"dataGaLocation":45},"/platform/",{"title":74,"description":75,"link":76},"GitLab Duo Agent Platform","Agentic AI for the entire software lifecycle",{"text":77,"config":78},"Meet GitLab Duo",{"href":79,"dataGaName":80,"dataGaLocation":45},"/gitlab-duo-agent-platform/","gitlab duo agent platform",{"title":82,"description":83,"link":84},"Why GitLab","See the top reasons enterprises choose GitLab",{"text":85,"config":86},"Learn more",{"href":87,"dataGaName":88,"dataGaLocation":45},"/why-gitlab/","why gitlab",{"text":90,"left":28,"config":91,"link":93,"lists":97,"footer":166},"Product",{"dataNavLevelOne":92},"solutions",{"text":94,"config":95},"View all Solutions",{"href":96,"dataGaName":92,"dataGaLocation":45},"/solutions/",[98,122,145],{"title":99,"description":100,"link":101,"items":106},"Automation","CI/CD and automation to accelerate deployment",{"config":102},{"icon":103,"href":104,"dataGaName":105,"dataGaLocation":45},"AutomatedCodeAlt","/solutions/delivery-automation/","automated software delivery",[107,111,114,118],{"text":108,"config":109},"CI/CD",{"href":110,"dataGaLocation":45,"dataGaName":108},"/solutions/continuous-integration/",{"text":74,"config":112},{"href":79,"dataGaLocation":45,"dataGaName":113},"gitlab duo agent platform - product menu",{"text":115,"config":116},"Source Code Management",{"href":117,"dataGaLocation":45,"dataGaName":115},"/solutions/source-code-management/",{"text":119,"config":120},"Automated Software Delivery",{"href":104,"dataGaLocation":45,"dataGaName":121},"Automated software delivery",{"title":123,"description":124,"link":125,"items":130},"Security","Deliver code faster without compromising security",{"config":126},{"href":127,"dataGaName":128,"dataGaLocation":45,"icon":129},"/solutions/application-security-testing/","security and compliance","ShieldCheckLight",[131,135,140],{"text":132,"config":133},"Application Security Testing",{"href":127,"dataGaName":134,"dataGaLocation":45},"Application security testing",{"text":136,"config":137},"Software Supply Chain Security",{"href":138,"dataGaLocation":45,"dataGaName":139},"/solutions/supply-chain/","Software supply chain security",{"text":141,"config":142},"Software Compliance",{"href":143,"dataGaName":144,"dataGaLocation":45},"/solutions/software-compliance/","software compliance",{"title":146,"link":147,"items":152},"Measurement",{"config":148},{"icon":149,"href":150,"dataGaName":151,"dataGaLocation":45},"DigitalTransformation","/solutions/visibility-measurement/","visibility and measurement",[153,157,161],{"text":154,"config":155},"Visibility & Measurement",{"href":150,"dataGaLocation":45,"dataGaName":156},"Visibility and Measurement",{"text":158,"config":159},"Value Stream Management",{"href":160,"dataGaLocation":45,"dataGaName":158},"/solutions/value-stream-management/",{"text":162,"config":163},"Analytics & Insights",{"href":164,"dataGaLocation":45,"dataGaName":165},"/solutions/analytics-and-insights/","Analytics and insights",{"title":167,"items":168},"GitLab for",[169,174,179],{"text":170,"config":171},"Enterprise",{"href":172,"dataGaLocation":45,"dataGaName":173},"/enterprise/","enterprise",{"text":175,"config":176},"Small Business",{"href":177,"dataGaLocation":45,"dataGaName":178},"/small-business/","small business",{"text":180,"config":181},"Public Sector",{"href":182,"dataGaLocation":45,"dataGaName":183},"/solutions/public-sector/","public sector",{"text":185,"config":186},"Pricing",{"href":187,"dataGaName":188,"dataGaLocation":45,"dataNavLevelOne":188},"/pricing/","pricing",{"text":190,"config":191,"link":193,"lists":197,"feature":277},"Resources",{"dataNavLevelOne":192},"resources",{"text":194,"config":195},"View all resources",{"href":196,"dataGaName":192,"dataGaLocation":45},"/resources/",[198,231,249],{"title":199,"items":200},"Getting started",[201,206,211,216,221,226],{"text":202,"config":203},"Install",{"href":204,"dataGaName":205,"dataGaLocation":45},"/install/","install",{"text":207,"config":208},"Quick start guides",{"href":209,"dataGaName":210,"dataGaLocation":45},"/get-started/","quick setup checklists",{"text":212,"config":213},"Learn",{"href":214,"dataGaLocation":45,"dataGaName":215},"https://university.gitlab.com/","learn",{"text":217,"config":218},"Product documentation",{"href":219,"dataGaName":220,"dataGaLocation":45},"https://docs.gitlab.com/","product documentation",{"text":222,"config":223},"Best practice videos",{"href":224,"dataGaName":225,"dataGaLocation":45},"/getting-started-videos/","best practice videos",{"text":227,"config":228},"Integrations",{"href":229,"dataGaName":230,"dataGaLocation":45},"/integrations/","integrations",{"title":232,"items":233},"Discover",[234,239,244],{"text":235,"config":236},"Customer success stories",{"href":237,"dataGaName":238,"dataGaLocation":45},"/customers/","customer success stories",{"text":240,"config":241},"Blog",{"href":242,"dataGaName":243,"dataGaLocation":45},"/blog/","blog",{"text":245,"config":246},"Remote",{"href":247,"dataGaName":248,"dataGaLocation":45},"https://handbook.gitlab.com/handbook/company/culture/all-remote/","remote",{"title":250,"items":251},"Connect",[252,257,262,267,272],{"text":253,"config":254},"GitLab Services",{"href":255,"dataGaName":256,"dataGaLocation":45},"/services/","services",{"text":258,"config":259},"Community",{"href":260,"dataGaName":261,"dataGaLocation":45},"/community/","community",{"text":263,"config":264},"Forum",{"href":265,"dataGaName":266,"dataGaLocation":45},"https://forum.gitlab.com/","forum",{"text":268,"config":269},"Events",{"href":270,"dataGaName":271,"dataGaLocation":45},"/events/","events",{"text":273,"config":274},"Partners",{"href":275,"dataGaName":276,"dataGaLocation":45},"/partners/","partners",{"backgroundColor":278,"textColor":279,"text":280,"image":281,"link":285},"#2f2a6b","#fff","Insights for the future of software development",{"altText":282,"config":283},"the source promo card",{"src":284},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758208064/dzl0dbift9xdizyelkk4.svg",{"text":286,"config":287},"Read the latest",{"href":288,"dataGaName":289,"dataGaLocation":45},"/the-source/","the source",{"text":291,"config":292,"lists":293},"Company",{"dataNavLevelOne":9},[294],{"items":295},[296,301,307,309,314,319,324,329,334,339,344],{"text":297,"config":298},"About",{"href":299,"dataGaName":300,"dataGaLocation":45},"/company/","about",{"text":302,"config":303,"footerGa":306},"Jobs",{"href":304,"dataGaName":305,"dataGaLocation":45},"/jobs/","jobs",{"dataGaName":305},{"text":268,"config":308},{"href":270,"dataGaName":271,"dataGaLocation":45},{"text":310,"config":311},"Leadership",{"href":312,"dataGaName":313,"dataGaLocation":45},"/company/team/e-group/","leadership",{"text":315,"config":316},"Team",{"href":317,"dataGaName":318,"dataGaLocation":45},"/company/team/","team",{"text":320,"config":321},"Handbook",{"href":322,"dataGaName":323,"dataGaLocation":45},"https://handbook.gitlab.com/","handbook",{"text":325,"config":326},"Investor relations",{"href":327,"dataGaName":328,"dataGaLocation":45},"https://ir.gitlab.com/","investor relations",{"text":330,"config":331},"Trust Center",{"href":332,"dataGaName":333,"dataGaLocation":45},"/security/","trust center",{"text":335,"config":336},"AI Transparency Center",{"href":337,"dataGaName":338,"dataGaLocation":45},"/ai-transparency-center/","ai transparency center",{"text":340,"config":341},"Newsletter",{"href":342,"dataGaName":343,"dataGaLocation":45},"/company/contact/#contact-forms","newsletter",{"text":345,"config":346},"Press",{"href":347,"dataGaName":348,"dataGaLocation":45},"/press/","press",{"text":350,"config":351,"lists":352},"Contact us",{"dataNavLevelOne":9},[353],{"items":354},[355,358,363],{"text":52,"config":356},{"href":54,"dataGaName":357,"dataGaLocation":45},"talk to sales",{"text":359,"config":360},"Support portal",{"href":361,"dataGaName":362,"dataGaLocation":45},"https://support.gitlab.com","support portal",{"text":364,"config":365},"Customer portal",{"href":366,"dataGaName":367,"dataGaLocation":45},"https://customers.gitlab.com/customers/sign_in/","customer portal",{"close":369,"login":370,"suggestions":377},"Close",{"text":371,"link":372},"To search repositories and projects, login to",{"text":373,"config":374},"gitlab.com",{"href":59,"dataGaName":375,"dataGaLocation":376},"search login","search",{"text":378,"default":379},"Suggestions",[380,382,386,388,392,396],{"text":74,"config":381},{"href":79,"dataGaName":74,"dataGaLocation":376},{"text":383,"config":384},"Code Suggestions (AI)",{"href":385,"dataGaName":383,"dataGaLocation":376},"/solutions/code-suggestions/",{"text":108,"config":387},{"href":110,"dataGaName":108,"dataGaLocation":376},{"text":389,"config":390},"GitLab on AWS",{"href":391,"dataGaName":389,"dataGaLocation":376},"/partners/technology-partners/aws/",{"text":393,"config":394},"GitLab on Google Cloud",{"href":395,"dataGaName":393,"dataGaLocation":376},"/partners/technology-partners/google-cloud-platform/",{"text":397,"config":398},"Why GitLab?",{"href":87,"dataGaName":397,"dataGaLocation":376},{"freeTrial":400,"mobileIcon":405,"desktopIcon":410,"secondaryButton":413},{"text":401,"config":402},"Start free trial",{"href":403,"dataGaName":50,"dataGaLocation":404},"https://gitlab.com/-/trials/new/","nav",{"altText":406,"config":407},"Gitlab Icon",{"src":408,"dataGaName":409,"dataGaLocation":404},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758203874/jypbw1jx72aexsoohd7x.svg","gitlab icon",{"altText":406,"config":411},{"src":412,"dataGaName":409,"dataGaLocation":404},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758203875/gs4c8p8opsgvflgkswz9.svg",{"text":414,"config":415},"Get Started",{"href":416,"dataGaName":417,"dataGaLocation":404},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com/compare/gitlab-vs-github/","get started",{"freeTrial":419,"mobileIcon":424,"desktopIcon":426},{"text":420,"config":421},"Learn more about GitLab Duo",{"href":422,"dataGaName":423,"dataGaLocation":404},"/gitlab-duo/","gitlab duo",{"altText":406,"config":425},{"src":408,"dataGaName":409,"dataGaLocation":404},{"altText":406,"config":427},{"src":412,"dataGaName":409,"dataGaLocation":404},{"freeTrial":429,"mobileIcon":434,"desktopIcon":436},{"text":430,"config":431},"Back to pricing",{"href":187,"dataGaName":432,"dataGaLocation":404,"icon":433},"back to pricing","GoBack",{"altText":406,"config":435},{"src":408,"dataGaName":409,"dataGaLocation":404},{"altText":406,"config":437},{"src":412,"dataGaName":409,"dataGaLocation":404},{"title":439,"button":440,"config":445},"See how agentic AI transforms software delivery",{"text":441,"config":442},"Watch GitLab Transcend now",{"href":443,"dataGaName":444,"dataGaLocation":45},"/events/transcend/virtual/","transcend event",{"layout":446,"icon":447},"release","AiStar",{"data":449},{"text":450,"source":451,"edit":457,"contribute":462,"config":467,"items":472,"minimal":679},"Git is a trademark of Software Freedom Conservancy and our use of 'GitLab' is under license",{"text":452,"config":453},"View page source",{"href":454,"dataGaName":455,"dataGaLocation":456},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/","page source","footer",{"text":458,"config":459},"Edit this page",{"href":460,"dataGaName":461,"dataGaLocation":456},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/content/","web ide",{"text":463,"config":464},"Please contribute",{"href":465,"dataGaName":466,"dataGaLocation":456},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/CONTRIBUTING.md/","please contribute",{"twitter":468,"facebook":469,"youtube":470,"linkedin":471},"https://twitter.com/gitlab","https://www.facebook.com/gitlab","https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg","https://www.linkedin.com/company/gitlab-com",[473,520,574,618,645],{"title":185,"links":474,"subMenu":489},[475,479,484],{"text":476,"config":477},"View plans",{"href":187,"dataGaName":478,"dataGaLocation":456},"view plans",{"text":480,"config":481},"Why Premium?",{"href":482,"dataGaName":483,"dataGaLocation":456},"/pricing/premium/","why premium",{"text":485,"config":486},"Why Ultimate?",{"href":487,"dataGaName":488,"dataGaLocation":456},"/pricing/ultimate/","why ultimate",[490],{"title":491,"links":492},"Contact Us",[493,496,498,500,505,510,515],{"text":494,"config":495},"Contact sales",{"href":54,"dataGaName":55,"dataGaLocation":456},{"text":359,"config":497},{"href":361,"dataGaName":362,"dataGaLocation":456},{"text":364,"config":499},{"href":366,"dataGaName":367,"dataGaLocation":456},{"text":501,"config":502},"Status",{"href":503,"dataGaName":504,"dataGaLocation":456},"https://status.gitlab.com/","status",{"text":506,"config":507},"Terms of use",{"href":508,"dataGaName":509,"dataGaLocation":456},"/terms/","terms of use",{"text":511,"config":512},"Privacy statement",{"href":513,"dataGaName":514,"dataGaLocation":456},"/privacy/","privacy statement",{"text":516,"config":517},"Cookie preferences",{"dataGaName":518,"dataGaLocation":456,"id":519,"isOneTrustButton":28},"cookie preferences","ot-sdk-btn",{"title":90,"links":521,"subMenu":530},[522,526],{"text":523,"config":524},"DevSecOps platform",{"href":72,"dataGaName":525,"dataGaLocation":456},"devsecops platform",{"text":527,"config":528},"AI-Assisted Development",{"href":422,"dataGaName":529,"dataGaLocation":456},"ai-assisted development",[531],{"title":532,"links":533},"Topics",[534,539,544,549,554,559,564,569],{"text":535,"config":536},"CICD",{"href":537,"dataGaName":538,"dataGaLocation":456},"/topics/ci-cd/","cicd",{"text":540,"config":541},"GitOps",{"href":542,"dataGaName":543,"dataGaLocation":456},"/topics/gitops/","gitops",{"text":545,"config":546},"DevOps",{"href":547,"dataGaName":548,"dataGaLocation":456},"/topics/devops/","devops",{"text":550,"config":551},"Version Control",{"href":552,"dataGaName":553,"dataGaLocation":456},"/topics/version-control/","version control",{"text":555,"config":556},"DevSecOps",{"href":557,"dataGaName":558,"dataGaLocation":456},"/topics/devsecops/","devsecops",{"text":560,"config":561},"Cloud Native",{"href":562,"dataGaName":563,"dataGaLocation":456},"/topics/cloud-native/","cloud native",{"text":565,"config":566},"AI for Coding",{"href":567,"dataGaName":568,"dataGaLocation":456},"/topics/devops/ai-for-coding/","ai for coding",{"text":570,"config":571},"Agentic AI",{"href":572,"dataGaName":573,"dataGaLocation":456},"/topics/agentic-ai/","agentic ai",{"title":575,"links":576},"Solutions",[577,579,581,586,590,593,597,600,602,605,608,613],{"text":132,"config":578},{"href":127,"dataGaName":132,"dataGaLocation":456},{"text":121,"config":580},{"href":104,"dataGaName":105,"dataGaLocation":456},{"text":582,"config":583},"Agile development",{"href":584,"dataGaName":585,"dataGaLocation":456},"/solutions/agile-delivery/","agile delivery",{"text":587,"config":588},"SCM",{"href":117,"dataGaName":589,"dataGaLocation":456},"source code management",{"text":535,"config":591},{"href":110,"dataGaName":592,"dataGaLocation":456},"continuous integration & delivery",{"text":594,"config":595},"Value stream management",{"href":160,"dataGaName":596,"dataGaLocation":456},"value stream management",{"text":540,"config":598},{"href":599,"dataGaName":543,"dataGaLocation":456},"/solutions/gitops/",{"text":170,"config":601},{"href":172,"dataGaName":173,"dataGaLocation":456},{"text":603,"config":604},"Small business",{"href":177,"dataGaName":178,"dataGaLocation":456},{"text":606,"config":607},"Public sector",{"href":182,"dataGaName":183,"dataGaLocation":456},{"text":609,"config":610},"Education",{"href":611,"dataGaName":612,"dataGaLocation":456},"/solutions/education/","education",{"text":614,"config":615},"Financial services",{"href":616,"dataGaName":617,"dataGaLocation":456},"/solutions/finance/","financial services",{"title":190,"links":619},[620,622,624,626,629,631,633,635,637,639,641,643],{"text":202,"config":621},{"href":204,"dataGaName":205,"dataGaLocation":456},{"text":207,"config":623},{"href":209,"dataGaName":210,"dataGaLocation":456},{"text":212,"config":625},{"href":214,"dataGaName":215,"dataGaLocation":456},{"text":217,"config":627},{"href":219,"dataGaName":628,"dataGaLocation":456},"docs",{"text":240,"config":630},{"href":242,"dataGaName":243,"dataGaLocation":456},{"text":235,"config":632},{"href":237,"dataGaName":238,"dataGaLocation":456},{"text":245,"config":634},{"href":247,"dataGaName":248,"dataGaLocation":456},{"text":253,"config":636},{"href":255,"dataGaName":256,"dataGaLocation":456},{"text":258,"config":638},{"href":260,"dataGaName":261,"dataGaLocation":456},{"text":263,"config":640},{"href":265,"dataGaName":266,"dataGaLocation":456},{"text":268,"config":642},{"href":270,"dataGaName":271,"dataGaLocation":456},{"text":273,"config":644},{"href":275,"dataGaName":276,"dataGaLocation":456},{"title":291,"links":646},[647,649,651,653,655,657,659,663,668,670,672,674],{"text":297,"config":648},{"href":299,"dataGaName":9,"dataGaLocation":456},{"text":302,"config":650},{"href":304,"dataGaName":305,"dataGaLocation":456},{"text":310,"config":652},{"href":312,"dataGaName":313,"dataGaLocation":456},{"text":315,"config":654},{"href":317,"dataGaName":318,"dataGaLocation":456},{"text":320,"config":656},{"href":322,"dataGaName":323,"dataGaLocation":456},{"text":325,"config":658},{"href":327,"dataGaName":328,"dataGaLocation":456},{"text":660,"config":661},"Sustainability",{"href":662,"dataGaName":660,"dataGaLocation":456},"/sustainability/",{"text":664,"config":665},"Diversity, inclusion and belonging (DIB)",{"href":666,"dataGaName":667,"dataGaLocation":456},"/diversity-inclusion-belonging/","Diversity, inclusion and belonging",{"text":330,"config":669},{"href":332,"dataGaName":333,"dataGaLocation":456},{"text":340,"config":671},{"href":342,"dataGaName":343,"dataGaLocation":456},{"text":345,"config":673},{"href":347,"dataGaName":348,"dataGaLocation":456},{"text":675,"config":676},"Modern Slavery Transparency Statement",{"href":677,"dataGaName":678,"dataGaLocation":456},"https://handbook.gitlab.com/handbook/legal/modern-slavery-act-transparency-statement/","modern slavery transparency statement",{"items":680},[681,684,687],{"text":682,"config":683},"Terms",{"href":508,"dataGaName":509,"dataGaLocation":456},{"text":685,"config":686},"Cookies",{"dataGaName":518,"dataGaLocation":456,"id":519,"isOneTrustButton":28},{"text":688,"config":689},"Privacy",{"href":513,"dataGaName":514,"dataGaLocation":456},[691],{"id":692,"title":18,"body":8,"config":693,"content":695,"description":8,"extension":26,"meta":699,"navigation":28,"path":700,"seo":701,"stem":702,"__hash__":703},"blogAuthors/en-us/blog/authors/matej-latin.yml",{"template":694},"BlogAuthor",{"name":18,"config":696},{"headshot":697,"ctfId":698},"","matejlatin",{},"/en-us/blog/authors/matej-latin",{},"en-us/blog/authors/matej-latin","U19HLsh0tqTRT_tDjZHONfKgfdmtiMQgzx0fKt9ySPU",[705,718,729],{"content":706,"config":716},{"title":707,"description":708,"authors":709,"heroImage":711,"date":712,"body":713,"category":9,"tags":714,"updatedDate":712},"GitLab names Bill Staples as new CEO","Co-founder Sid Sijbrandij transitions to Executive Chair of the Board.",[710],"Sid Sijbrandij","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749665388/Blog/Hero%20Images/Revised2.png","2024-12-05","__This message from Sid Sijbrandij and Bill Staples was shared with GitLab team members earlier today.__ \n\n__Sid:__ On today’s earnings call, I announced that I am stepping down as CEO and will remain Executive Chair of the Board. I also introduced GitLab’s new CEO, [Bill Staples](https://www.linkedin.com/in/williamstaples/). \n\nAs a Board, we routinely do succession planning. This includes conversations with a number of top executives. We’ve been having these conversations in greater earnest since my cancer returned. Through these discussions, we identified someone uniquely qualified to lead GitLab. I want more time to focus on my cancer treatment and health. My treatments are going well, my cancer is not metastatic, and I'm working towards making a full recovery. Stepping down from a role that I love is not easy, but I believe that it is the right decision for GitLab.\n\nI couldn't be more excited to introduce you to Bill Staples, who will be leading GitLab into its next chapter. Bill will be GitLab’s CEO, effective today. He will also join the GitLab Board as a Director. Bill was most recently a public company CEO at New Relic. During his time there, he significantly increased the value of the company by accelerating revenue and driving increased profitability. He also brings decades of experience in leadership roles at Adobe and Microsoft. When I began speaking with Bill, I was immediately drawn to his customer-centric approach and deep product expertise. As I got to know him further, I knew that his shared value system made him the right person for this role, for our team members, for our customers, and for our shareholders. I feel fortunate that GitLab has found someone with a great leadership track record and strong DevOps expertise to lead GitLab into the future.\n\nWe have come so far from the early days when we launched GitLab.com. We have created the DevOps category and are the leader in the Gartner Magic Quadrant for both vision and execution. Millions of people now use GitLab to deliver software faster and more efficiently. We have integrated AI, Security, and Compliance into our platform to offer our enterprise customers the strongest AI-powered DevSecOps solution. We have also built GitLab in collaboration with our contributors. Last quarter, we had an all-time high of an estimated 1,800 code contributions from the wider community. It is incredible that as GitLab grew, our contributor community grew with us. We have done all of this while being a values-driven company, leading in all-remote work, championing transparency through our public handbook and culture, and co-creating with the wider community.\n\nI feel many things today, but more than anything else, I am grateful. I want to thank our customers. Driving results for them has been at the core of GitLab’s values, and I greatly appreciate their trust in us. I want to thank the wider GitLab community for their trust and enthusiasm. Their tens of thousands of contributions have greatly enhanced GitLab and its value for all users. Thank you, GitLab team members. Your contributions are at the core of GitLab’s success and the value we drive for our customers. Thank you, E-Group. You are amazing partners and collaborators in leading GitLab and our team members to achieve our very best. Thank you, GitLab Board. I have appreciated your support throughout my time as CEO and look forward to our ongoing partnership as I continue to serve as Executive Chair. And, thank you, Bill. I am excited for you to lead our next phase of growth. I am here to support you and the company in GitLab’s next chapter!\n\nI couldn't be more thrilled about Bill and what's ahead for GitLab with him at the helm. We have an incredible opportunity in front of us. Software has never mattered more, and GitLab is well-positioned to be the platform that best enables folks to create, secure, and operate it. I look forward to staying part of the company and being actively involved wherever Bill can use me. \n\n__Bill:__ Thanks, Sid, for the warm welcome! I greatly admire you and what you have accomplished. Very few people in the world have built a $10B market-cap technology company, taken it public, and scaled it to $750M in run-rate revenue. You have done incredible things with GitLab, and I’m grateful you will continue to play a meaningful role in the company. I appreciate your trust in me and commit to building upon the successes you and others should rightfully celebrate. \n\nI am so excited about GitLab and the opportunity ahead of us. Over the coming decade, we will see software-driven transformation around the world as AI accelerates and transforms the software revolution already in motion. GitLab and our mission are going to be more important than ever. I look forward to working with this team to scale GitLab well beyond where it is today.\n",[715],"news",{"slug":717,"featured":28,"template":13},"gitlab-names-bill-staples-as-new-ceo",{"content":719,"config":727},{"title":720,"description":721,"authors":722,"heroImage":724,"date":725,"body":726,"category":9},"Our Privacy Policy has been updated","Our updated Privacy Policy clarifies our existing data processing activities.",[723],"GitLab","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664472/Blog/Hero%20Images/gitlabflatlogomap.png","2023-06-14","As part of our commitment to keeping our policies current, we made some updates to our [Privacy Policy](/privacy/) on June 14, 2022.  These updates are intended to clarify our existing data processing activities and to provide information on processing that may derive from new features.  Through this update, we continue to provide transparency to our data processing activities, in line with an evolving privacy landscape.  Specifically, these policy updates include the following:\n\n- Clarification about which processing activities apply to each respective GitLab product;\n- Information about when personal data may be collected to verify someone’s identity to enable certain product features;\n- Clarification about what personal data is collected to provide a license and maintain a subscription; \n- Additional information regarding our Service Usage data collection practices, and the inclusion of certain processing activities, such as Event Analytics and Call Recordings;\n- Additional information regarding the purposes for which personal data is collected;\n- Minor updates regarding our legal basis for processing your personal data in the European Union; \n- Updates to our data retention practices for inactive accounts; \n- Clarification about how to delete your personal data at GitLab and how deletion is effectuated for public projects; \n- An additional notice that details our processing and your rights under the California Consumer Privacy Act, including CCPA metrics reporting;\n\nOverall, we believe that these updates will empower our users to make informed decisions about their personal data.  Please visit the complete text of our Privacy Policy and [Cookie Policy](/privacy/cookies/) to learn more about how GitLab processes personal data and your rights and choices regarding such processing.\n",{"slug":728,"featured":12,"template":13},"our-privacy-policy-has-been-updated",{"content":730,"config":741},{"title":731,"description":732,"authors":733,"heroImage":735,"date":736,"body":737,"category":9,"tags":738},"Rate limitations for unauthorized users of the Projects List API","Learn details about upcoming changes for unauthenticated users of the Projects List API.",[734],"Christina Lohr","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664087/Blog/Hero%20Images/tanukicover.jpg","2023-04-10","\n\nStarting on May 22 for self-managed GitLab, and May 8 for GitLab.com, unauthenticated users will be subject to rate limitations when using the Projects List API. This change has been made to ensure the stability and reliability of our platform for all users.\n\n**Note:** Authorized users are not affected by this change.\n\n## What is the the Projects List API?\n\nThe Projects List API provides information about GitLab projects, including name, description, and other metadata. This API is widely used by our community, including researchers, developers, and integrators, to retrieve and analyze information about GitLab projects. We value this usage and aim to support it as much as possible.\n\n## Rate limitation details\n\nIn recent months, we have observed that the frequency and intensity of requests made by unauthenticated, also known as anonymous, users to the Projects List API have increased significantly. This has resulted in an increased load on our servers, which has impacted the performance and stability of our platform for all users. To address this issue, we have decided to introduce rate limitations for unauthenticated users.\n\nAs a consequence of this change, unauthenticated users of the Projects List API will be limited to 400 requests per 10 minutes per unique IP address on GitLab.com. If an unauthenticated user exceeds this limit, the user will receive a \"429 Too Many Requests\" response. On GitLab.com, this limit cannot be changed. Users of self-managed GitLab instances have the same rate limitation set by default, but [admins can change the rate limits](https://docs.gitlab.com/ee/administration/settings/rate_limit_on_projects_api.html#rate-limit-on-projects-api) as they see fit via the UI or the application settings API. They can also set the rate limit to zero, which acts as if there is no rate limitation at all.\n\nWe understand that this change may impact some of our users who rely on the Projects List API, and we apologize for any inconvenience this may cause. We encourage users who need to make more than 400 requests per 10 minutes to the Projects List API to [sign up for a GitLab account](/pricing/), which provides higher rate limits and other benefits, such as access to additional APIs and integrations.\n\nIf you have any questions or concerns about this change, please do not hesitate to [leave feedback in this issue](https://gitlab.com/gitlab-org/gitlab/-/issues/404611).\n",[739,740,715],"product","features",{"slug":742,"featured":12,"template":13},"rate-limitation-for-unauthorized-users-projects-list-api",{"promotions":744},[745,759,770],{"id":746,"categories":747,"header":749,"text":750,"button":751,"image":756},"ai-modernization",[748],"ai-ml","Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":752,"config":753},"Get your AI maturity score",{"href":754,"dataGaName":755,"dataGaLocation":243},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":757},{"src":758},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":760,"categories":761,"header":762,"text":750,"button":763,"image":767},"devops-modernization",[739,558],"Are you just managing tools or shipping innovation?",{"text":764,"config":765},"Get your DevOps maturity score",{"href":766,"dataGaName":755,"dataGaLocation":243},"/assessments/devops-modernization-assessment/",{"config":768},{"src":769},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":771,"categories":772,"header":774,"text":750,"button":775,"image":779},"security-modernization",[773],"security","Are you trading speed for security?",{"text":776,"config":777},"Get your security maturity score",{"href":778,"dataGaName":755,"dataGaLocation":243},"/assessments/security-modernization-assessment/",{"config":780},{"src":781},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"header":783,"blurb":784,"button":785,"secondaryButton":790},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":786,"config":787},"Get your free trial",{"href":788,"dataGaName":50,"dataGaLocation":789},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":494,"config":791},{"href":54,"dataGaName":55,"dataGaLocation":789},1772652078350]