[{"data":1,"prerenderedAt":789},["ShallowReactive",2],{"/en-us/blog/update-free-software-and-telemetry":3,"navigation-en-us":37,"banner-en-us":436,"footer-en-us":446,"blog-post-authors-en-us-Scott Williamson":688,"blog-related-posts-en-us-update-free-software-and-telemetry":702,"assessment-promotions-en-us":740,"next-steps-en-us":779},{"id":4,"title":5,"authorSlugs":6,"body":8,"categorySlug":9,"config":10,"content":14,"description":8,"extension":25,"isFeatured":12,"meta":26,"navigation":27,"path":28,"publishedDate":20,"seo":29,"stem":33,"tagSlugs":34,"__hash__":36},"blogPosts/en-us/blog/update-free-software-and-telemetry.yml","Update Free Software And Telemetry",[7],"scott-williamson",null,"company",{"slug":11,"featured":12,"template":13},"update-free-software-and-telemetry",false,"BlogPost",{"title":15,"description":16,"authors":17,"heroImage":19,"date":20,"body":21,"category":9,"tags":22},"Update on free software and telemetry (Updated October 29th, 2019)","Telemetry services and GitLab. (GitLab CE will continue to be free software)",[18],"Scott Williamson","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749663397/Blog/Hero%20Images/logoforblogpost.jpg","2019-10-10","\n\n> **2019-10-29 UPDATE:** The following email is going out to all GitLab users:\n\n\nDear GitLab users and customers,\n\nOn October 23, we sent an email entitled “Important Updates to our Terms of Service and Telemetry Services” announcing upcoming changes. Based on considerable feedback from our customers, users, and the broader community, we reversed course the next day and removed those changes before they went into effect. Further, GitLab will commit to not implementing telemetry in our products that sends usage data to a third-party product analytics service. This clearly struck a nerve with our community and I apologize for this mistake.\n\nSo, what happened? In an effort to improve our user experience, we decided to implement user behavior tracking with both first and third-party technology. Clearly, our evaluation and communication processes for rolling out a change like this were lacking and we need to improve those processes. But that’s not the main thing we did wrong.\n\nOur main mistake was that we did not live up to our own core [value of collaboration](https://handbook.gitlab.com/handbook/values/#collaboration) by including our users, contributors, and customers in the strategy discussion and, for that, I am truly sorry. It shouldn’t have surprised us that you have strong feelings about opt-in/opt-out decisions, first versus third-party tracking, data protection, security, deployment flexibility and many other topics, and we should have listened first.\n\nSo, where do we go from here? The first step is a retrospective that is happening on October 29 to document what went wrong. We are reaching out to customers who expressed concerns and collecting feedback from users and the wider community. We will put together a new proposal for improving the user experience and share it for feedback. We made a mistake by not collaborating, so now we will take as much time as needed to make sure we get this right. You can be part of the collaboration by posting comments in [this issue](https://gitlab.com/gitlab-com/www-gitlab-com/issues/5672). If you are a customer, you may also reach out to your GitLab representative if you have additional feedback.\n\nI am glad you hold GitLab to a higher standard. If we are going to be transparent and collaborative, we need to do it consistently and learn from our mistakes.\n\nSincerely,\n\nSid Sijbrandij\n\nCo-Founder and CEO\n\nGitLab\n\n\n> **2019-10-24 UPDATE**: We've heard your concerns and questions and have rolled back any changes to our Terms of Service. We’re going to process the feedback and rethink our approach. We will not activate user level product usage tracking on GitLab.com or GitLab self-managed before we address the feedback and re-evaluate our plan. We will make sure to communicate our proposed changes prior to any changes to GitLab.com or self-managed instances, and give sufficient time for people to provide feedback for a new proposal. We'll work in [this issue](https://gitlab.com/gitlab-com/www-gitlab-com/issues/5672).\n\nFour years ago, there was a [guest blog post and discussion about free software and GitLab](/blog/gitlab-gitorious-free-software/). That discussion has continued to inform GitLab’s free software philosophy for years and has served as a guiding light for making decisions on how we strike an appropriate balance in our [open core](/blog/thoughts-on-open-source/) strategy. On one hand, we [value results](https://handbook.gitlab.com/handbook/values/#results) and we believe an open core model is the best path to achieve that. It also means making our products better as fast as possible for our customers and users. On the other hand, we want to make sure that users who prefer using only free software can have a positive GitLab experience, as open source communities are important to GitLab.\n\nTo make GitLab better faster, we need more data on how users are using GitLab. SaaS telemetry products, which provide analytics on user behavior inside web-based applications, have come a long way in the past few years. They are an important tool for rapidly improving user experiences because you can understand what users are doing (or not doing) in the app. GitLab has a lot of features, and a lot of users, and it is time that we use telemetry to get the data we need for our product managers to improve the experience.\n\nMost of these tools use JavaScript snippets (similar to Google Analytics) that execute in the user’s browser and send information back to the telemetry service. While there are open source options, the leading commercial telemetry solutions often use proprietary JavaScript snippets. For a majority of users, disclosure of JavaScript usage in a privacy policy, along with describing how we are going to use the data, may be sufficient. But we also recognize that users who prefer only free software may have concerns.\n\nSo, we are planning some changes that I will describe below. But rest assured, a very important thing is not changing: [GitLab Community Edition](/install/) will continue to be free software with no changes. If you want to install your own instance of GitLab without proprietary software, GitLab Community Edition (CE) remains a great option, as it is licensed under the MIT License. Many open source software projects use GitLab CE for their SCM and CI needs, and nothing is changing with GitLab CE.\n\n## Planned changes\n\n[GitLab.com (GitLab’s SaaS offering)](/pricing/#gitlab-com) and [GitLab's proprietary Self-Managed packages (Starter, Premium, and Ultimate)](/pricing/#self-managed) will now include additional Javascript snippets (both open source and proprietary) that will interact with both GitLab and possibly third-party SaaS telemetry services (we will be using Pendo). We will disclose all such usage in our [privacy policy](/privacy/), as well as what we are using the data for. We will also ensure that any third-party telemetry service we use will have data protection standards at least as strong as GitLab, and will aim for SOC2 compliance (Pendo is SOC2 compliant).\n\nIn order to service the needs of GitLab.com and GitLab Self-Managed users who do not want to be tracked, both GitLab.com and GitLab Self-Managed will honor the [Do Not Track (DNT)](https://en.wikipedia.org/wiki/Do_Not_Track) mechanism in web browsers. This means that, if you turn on Do Not Track in your browser, GitLab will not load the JavaScript snippet. The only downside to this is that users may also not get the benefit of in-app messaging or guides that some third-party telemetry tools have that would require the JavaScript snippet.\nOverall, we believe these changes will continue to help us achieve results in improving our product experience for users, while also giving choice to users who only want free software. Please let us know your thoughts.\n\n",[23,24],"news","inside GitLab","yml",{},true,"/en-us/blog/update-free-software-and-telemetry",{"title":15,"description":16,"ogTitle":15,"ogDescription":16,"noIndex":12,"ogImage":19,"ogUrl":30,"ogSiteName":31,"ogType":32,"canonicalUrls":30},"https://about.gitlab.com/blog/update-free-software-and-telemetry","https://about.gitlab.com","article","en-us/blog/update-free-software-and-telemetry",[23,35],"inside-gitlab","AgRdvcHKvuxUVBimXe7a2ebUTokdJaZnt0ivbQjcMOE",{"data":38},{"logo":39,"freeTrial":44,"sales":49,"login":54,"items":59,"search":366,"minimal":397,"duo":416,"pricingDeployment":426},{"config":40},{"href":41,"dataGaName":42,"dataGaLocation":43},"/","gitlab logo","header",{"text":45,"config":46},"Get free trial",{"href":47,"dataGaName":48,"dataGaLocation":43},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com&glm_content=default-saas-trial/","free trial",{"text":50,"config":51},"Talk to sales",{"href":52,"dataGaName":53,"dataGaLocation":43},"/sales/","sales",{"text":55,"config":56},"Sign in",{"href":57,"dataGaName":58,"dataGaLocation":43},"https://gitlab.com/users/sign_in/","sign in",[60,87,182,187,288,347],{"text":61,"config":62,"cards":64},"Platform",{"dataNavLevelOne":63},"platform",[65,71,79],{"title":61,"description":66,"link":67},"The intelligent orchestration platform for DevSecOps",{"text":68,"config":69},"Explore our Platform",{"href":70,"dataGaName":63,"dataGaLocation":43},"/platform/",{"title":72,"description":73,"link":74},"GitLab Duo Agent Platform","Agentic AI for the entire software lifecycle",{"text":75,"config":76},"Meet GitLab Duo",{"href":77,"dataGaName":78,"dataGaLocation":43},"/gitlab-duo-agent-platform/","gitlab duo agent platform",{"title":80,"description":81,"link":82},"Why GitLab","See the top reasons enterprises choose GitLab",{"text":83,"config":84},"Learn more",{"href":85,"dataGaName":86,"dataGaLocation":43},"/why-gitlab/","why gitlab",{"text":88,"left":27,"config":89,"link":91,"lists":95,"footer":164},"Product",{"dataNavLevelOne":90},"solutions",{"text":92,"config":93},"View all Solutions",{"href":94,"dataGaName":90,"dataGaLocation":43},"/solutions/",[96,120,143],{"title":97,"description":98,"link":99,"items":104},"Automation","CI/CD and automation to accelerate deployment",{"config":100},{"icon":101,"href":102,"dataGaName":103,"dataGaLocation":43},"AutomatedCodeAlt","/solutions/delivery-automation/","automated software delivery",[105,109,112,116],{"text":106,"config":107},"CI/CD",{"href":108,"dataGaLocation":43,"dataGaName":106},"/solutions/continuous-integration/",{"text":72,"config":110},{"href":77,"dataGaLocation":43,"dataGaName":111},"gitlab duo agent platform - product menu",{"text":113,"config":114},"Source Code Management",{"href":115,"dataGaLocation":43,"dataGaName":113},"/solutions/source-code-management/",{"text":117,"config":118},"Automated Software Delivery",{"href":102,"dataGaLocation":43,"dataGaName":119},"Automated software delivery",{"title":121,"description":122,"link":123,"items":128},"Security","Deliver code faster without compromising security",{"config":124},{"href":125,"dataGaName":126,"dataGaLocation":43,"icon":127},"/solutions/application-security-testing/","security and compliance","ShieldCheckLight",[129,133,138],{"text":130,"config":131},"Application Security Testing",{"href":125,"dataGaName":132,"dataGaLocation":43},"Application security testing",{"text":134,"config":135},"Software Supply Chain Security",{"href":136,"dataGaLocation":43,"dataGaName":137},"/solutions/supply-chain/","Software supply chain security",{"text":139,"config":140},"Software Compliance",{"href":141,"dataGaName":142,"dataGaLocation":43},"/solutions/software-compliance/","software compliance",{"title":144,"link":145,"items":150},"Measurement",{"config":146},{"icon":147,"href":148,"dataGaName":149,"dataGaLocation":43},"DigitalTransformation","/solutions/visibility-measurement/","visibility and measurement",[151,155,159],{"text":152,"config":153},"Visibility & Measurement",{"href":148,"dataGaLocation":43,"dataGaName":154},"Visibility and Measurement",{"text":156,"config":157},"Value Stream Management",{"href":158,"dataGaLocation":43,"dataGaName":156},"/solutions/value-stream-management/",{"text":160,"config":161},"Analytics & Insights",{"href":162,"dataGaLocation":43,"dataGaName":163},"/solutions/analytics-and-insights/","Analytics and insights",{"title":165,"items":166},"GitLab for",[167,172,177],{"text":168,"config":169},"Enterprise",{"href":170,"dataGaLocation":43,"dataGaName":171},"/enterprise/","enterprise",{"text":173,"config":174},"Small Business",{"href":175,"dataGaLocation":43,"dataGaName":176},"/small-business/","small business",{"text":178,"config":179},"Public Sector",{"href":180,"dataGaLocation":43,"dataGaName":181},"/solutions/public-sector/","public sector",{"text":183,"config":184},"Pricing",{"href":185,"dataGaName":186,"dataGaLocation":43,"dataNavLevelOne":186},"/pricing/","pricing",{"text":188,"config":189,"link":191,"lists":195,"feature":275},"Resources",{"dataNavLevelOne":190},"resources",{"text":192,"config":193},"View all resources",{"href":194,"dataGaName":190,"dataGaLocation":43},"/resources/",[196,229,247],{"title":197,"items":198},"Getting started",[199,204,209,214,219,224],{"text":200,"config":201},"Install",{"href":202,"dataGaName":203,"dataGaLocation":43},"/install/","install",{"text":205,"config":206},"Quick start guides",{"href":207,"dataGaName":208,"dataGaLocation":43},"/get-started/","quick setup checklists",{"text":210,"config":211},"Learn",{"href":212,"dataGaLocation":43,"dataGaName":213},"https://university.gitlab.com/","learn",{"text":215,"config":216},"Product documentation",{"href":217,"dataGaName":218,"dataGaLocation":43},"https://docs.gitlab.com/","product documentation",{"text":220,"config":221},"Best practice videos",{"href":222,"dataGaName":223,"dataGaLocation":43},"/getting-started-videos/","best practice videos",{"text":225,"config":226},"Integrations",{"href":227,"dataGaName":228,"dataGaLocation":43},"/integrations/","integrations",{"title":230,"items":231},"Discover",[232,237,242],{"text":233,"config":234},"Customer success stories",{"href":235,"dataGaName":236,"dataGaLocation":43},"/customers/","customer success stories",{"text":238,"config":239},"Blog",{"href":240,"dataGaName":241,"dataGaLocation":43},"/blog/","blog",{"text":243,"config":244},"Remote",{"href":245,"dataGaName":246,"dataGaLocation":43},"https://handbook.gitlab.com/handbook/company/culture/all-remote/","remote",{"title":248,"items":249},"Connect",[250,255,260,265,270],{"text":251,"config":252},"GitLab Services",{"href":253,"dataGaName":254,"dataGaLocation":43},"/services/","services",{"text":256,"config":257},"Community",{"href":258,"dataGaName":259,"dataGaLocation":43},"/community/","community",{"text":261,"config":262},"Forum",{"href":263,"dataGaName":264,"dataGaLocation":43},"https://forum.gitlab.com/","forum",{"text":266,"config":267},"Events",{"href":268,"dataGaName":269,"dataGaLocation":43},"/events/","events",{"text":271,"config":272},"Partners",{"href":273,"dataGaName":274,"dataGaLocation":43},"/partners/","partners",{"backgroundColor":276,"textColor":277,"text":278,"image":279,"link":283},"#2f2a6b","#fff","Insights for the future of software development",{"altText":280,"config":281},"the source promo card",{"src":282},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758208064/dzl0dbift9xdizyelkk4.svg",{"text":284,"config":285},"Read the latest",{"href":286,"dataGaName":287,"dataGaLocation":43},"/the-source/","the source",{"text":289,"config":290,"lists":291},"Company",{"dataNavLevelOne":9},[292],{"items":293},[294,299,305,307,312,317,322,327,332,337,342],{"text":295,"config":296},"About",{"href":297,"dataGaName":298,"dataGaLocation":43},"/company/","about",{"text":300,"config":301,"footerGa":304},"Jobs",{"href":302,"dataGaName":303,"dataGaLocation":43},"/jobs/","jobs",{"dataGaName":303},{"text":266,"config":306},{"href":268,"dataGaName":269,"dataGaLocation":43},{"text":308,"config":309},"Leadership",{"href":310,"dataGaName":311,"dataGaLocation":43},"/company/team/e-group/","leadership",{"text":313,"config":314},"Team",{"href":315,"dataGaName":316,"dataGaLocation":43},"/company/team/","team",{"text":318,"config":319},"Handbook",{"href":320,"dataGaName":321,"dataGaLocation":43},"https://handbook.gitlab.com/","handbook",{"text":323,"config":324},"Investor relations",{"href":325,"dataGaName":326,"dataGaLocation":43},"https://ir.gitlab.com/","investor relations",{"text":328,"config":329},"Trust Center",{"href":330,"dataGaName":331,"dataGaLocation":43},"/security/","trust center",{"text":333,"config":334},"AI Transparency Center",{"href":335,"dataGaName":336,"dataGaLocation":43},"/ai-transparency-center/","ai transparency center",{"text":338,"config":339},"Newsletter",{"href":340,"dataGaName":341,"dataGaLocation":43},"/company/contact/#contact-forms","newsletter",{"text":343,"config":344},"Press",{"href":345,"dataGaName":346,"dataGaLocation":43},"/press/","press",{"text":348,"config":349,"lists":350},"Contact us",{"dataNavLevelOne":9},[351],{"items":352},[353,356,361],{"text":50,"config":354},{"href":52,"dataGaName":355,"dataGaLocation":43},"talk to sales",{"text":357,"config":358},"Support portal",{"href":359,"dataGaName":360,"dataGaLocation":43},"https://support.gitlab.com","support portal",{"text":362,"config":363},"Customer portal",{"href":364,"dataGaName":365,"dataGaLocation":43},"https://customers.gitlab.com/customers/sign_in/","customer portal",{"close":367,"login":368,"suggestions":375},"Close",{"text":369,"link":370},"To search repositories and projects, login to",{"text":371,"config":372},"gitlab.com",{"href":57,"dataGaName":373,"dataGaLocation":374},"search login","search",{"text":376,"default":377},"Suggestions",[378,380,384,386,390,394],{"text":72,"config":379},{"href":77,"dataGaName":72,"dataGaLocation":374},{"text":381,"config":382},"Code Suggestions (AI)",{"href":383,"dataGaName":381,"dataGaLocation":374},"/solutions/code-suggestions/",{"text":106,"config":385},{"href":108,"dataGaName":106,"dataGaLocation":374},{"text":387,"config":388},"GitLab on AWS",{"href":389,"dataGaName":387,"dataGaLocation":374},"/partners/technology-partners/aws/",{"text":391,"config":392},"GitLab on Google Cloud",{"href":393,"dataGaName":391,"dataGaLocation":374},"/partners/technology-partners/google-cloud-platform/",{"text":395,"config":396},"Why GitLab?",{"href":85,"dataGaName":395,"dataGaLocation":374},{"freeTrial":398,"mobileIcon":403,"desktopIcon":408,"secondaryButton":411},{"text":399,"config":400},"Start free trial",{"href":401,"dataGaName":48,"dataGaLocation":402},"https://gitlab.com/-/trials/new/","nav",{"altText":404,"config":405},"Gitlab Icon",{"src":406,"dataGaName":407,"dataGaLocation":402},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758203874/jypbw1jx72aexsoohd7x.svg","gitlab icon",{"altText":404,"config":409},{"src":410,"dataGaName":407,"dataGaLocation":402},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758203875/gs4c8p8opsgvflgkswz9.svg",{"text":412,"config":413},"Get Started",{"href":414,"dataGaName":415,"dataGaLocation":402},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com/compare/gitlab-vs-github/","get started",{"freeTrial":417,"mobileIcon":422,"desktopIcon":424},{"text":418,"config":419},"Learn more about GitLab Duo",{"href":420,"dataGaName":421,"dataGaLocation":402},"/gitlab-duo/","gitlab duo",{"altText":404,"config":423},{"src":406,"dataGaName":407,"dataGaLocation":402},{"altText":404,"config":425},{"src":410,"dataGaName":407,"dataGaLocation":402},{"freeTrial":427,"mobileIcon":432,"desktopIcon":434},{"text":428,"config":429},"Back to pricing",{"href":185,"dataGaName":430,"dataGaLocation":402,"icon":431},"back to pricing","GoBack",{"altText":404,"config":433},{"src":406,"dataGaName":407,"dataGaLocation":402},{"altText":404,"config":435},{"src":410,"dataGaName":407,"dataGaLocation":402},{"title":437,"button":438,"config":443},"See how agentic AI transforms software delivery",{"text":439,"config":440},"Watch GitLab Transcend now",{"href":441,"dataGaName":442,"dataGaLocation":43},"/events/transcend/virtual/","transcend event",{"layout":444,"icon":445},"release","AiStar",{"data":447},{"text":448,"source":449,"edit":455,"contribute":460,"config":465,"items":470,"minimal":677},"Git is a trademark of Software Freedom Conservancy and our use of 'GitLab' is under license",{"text":450,"config":451},"View page source",{"href":452,"dataGaName":453,"dataGaLocation":454},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/","page source","footer",{"text":456,"config":457},"Edit this page",{"href":458,"dataGaName":459,"dataGaLocation":454},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/content/","web ide",{"text":461,"config":462},"Please contribute",{"href":463,"dataGaName":464,"dataGaLocation":454},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/CONTRIBUTING.md/","please contribute",{"twitter":466,"facebook":467,"youtube":468,"linkedin":469},"https://twitter.com/gitlab","https://www.facebook.com/gitlab","https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg","https://www.linkedin.com/company/gitlab-com",[471,518,572,616,643],{"title":183,"links":472,"subMenu":487},[473,477,482],{"text":474,"config":475},"View plans",{"href":185,"dataGaName":476,"dataGaLocation":454},"view plans",{"text":478,"config":479},"Why Premium?",{"href":480,"dataGaName":481,"dataGaLocation":454},"/pricing/premium/","why premium",{"text":483,"config":484},"Why Ultimate?",{"href":485,"dataGaName":486,"dataGaLocation":454},"/pricing/ultimate/","why ultimate",[488],{"title":489,"links":490},"Contact Us",[491,494,496,498,503,508,513],{"text":492,"config":493},"Contact sales",{"href":52,"dataGaName":53,"dataGaLocation":454},{"text":357,"config":495},{"href":359,"dataGaName":360,"dataGaLocation":454},{"text":362,"config":497},{"href":364,"dataGaName":365,"dataGaLocation":454},{"text":499,"config":500},"Status",{"href":501,"dataGaName":502,"dataGaLocation":454},"https://status.gitlab.com/","status",{"text":504,"config":505},"Terms of use",{"href":506,"dataGaName":507,"dataGaLocation":454},"/terms/","terms of use",{"text":509,"config":510},"Privacy statement",{"href":511,"dataGaName":512,"dataGaLocation":454},"/privacy/","privacy statement",{"text":514,"config":515},"Cookie preferences",{"dataGaName":516,"dataGaLocation":454,"id":517,"isOneTrustButton":27},"cookie preferences","ot-sdk-btn",{"title":88,"links":519,"subMenu":528},[520,524],{"text":521,"config":522},"DevSecOps platform",{"href":70,"dataGaName":523,"dataGaLocation":454},"devsecops platform",{"text":525,"config":526},"AI-Assisted Development",{"href":420,"dataGaName":527,"dataGaLocation":454},"ai-assisted development",[529],{"title":530,"links":531},"Topics",[532,537,542,547,552,557,562,567],{"text":533,"config":534},"CICD",{"href":535,"dataGaName":536,"dataGaLocation":454},"/topics/ci-cd/","cicd",{"text":538,"config":539},"GitOps",{"href":540,"dataGaName":541,"dataGaLocation":454},"/topics/gitops/","gitops",{"text":543,"config":544},"DevOps",{"href":545,"dataGaName":546,"dataGaLocation":454},"/topics/devops/","devops",{"text":548,"config":549},"Version Control",{"href":550,"dataGaName":551,"dataGaLocation":454},"/topics/version-control/","version control",{"text":553,"config":554},"DevSecOps",{"href":555,"dataGaName":556,"dataGaLocation":454},"/topics/devsecops/","devsecops",{"text":558,"config":559},"Cloud Native",{"href":560,"dataGaName":561,"dataGaLocation":454},"/topics/cloud-native/","cloud native",{"text":563,"config":564},"AI for Coding",{"href":565,"dataGaName":566,"dataGaLocation":454},"/topics/devops/ai-for-coding/","ai for coding",{"text":568,"config":569},"Agentic AI",{"href":570,"dataGaName":571,"dataGaLocation":454},"/topics/agentic-ai/","agentic ai",{"title":573,"links":574},"Solutions",[575,577,579,584,588,591,595,598,600,603,606,611],{"text":130,"config":576},{"href":125,"dataGaName":130,"dataGaLocation":454},{"text":119,"config":578},{"href":102,"dataGaName":103,"dataGaLocation":454},{"text":580,"config":581},"Agile development",{"href":582,"dataGaName":583,"dataGaLocation":454},"/solutions/agile-delivery/","agile delivery",{"text":585,"config":586},"SCM",{"href":115,"dataGaName":587,"dataGaLocation":454},"source code management",{"text":533,"config":589},{"href":108,"dataGaName":590,"dataGaLocation":454},"continuous integration & delivery",{"text":592,"config":593},"Value stream management",{"href":158,"dataGaName":594,"dataGaLocation":454},"value stream management",{"text":538,"config":596},{"href":597,"dataGaName":541,"dataGaLocation":454},"/solutions/gitops/",{"text":168,"config":599},{"href":170,"dataGaName":171,"dataGaLocation":454},{"text":601,"config":602},"Small business",{"href":175,"dataGaName":176,"dataGaLocation":454},{"text":604,"config":605},"Public sector",{"href":180,"dataGaName":181,"dataGaLocation":454},{"text":607,"config":608},"Education",{"href":609,"dataGaName":610,"dataGaLocation":454},"/solutions/education/","education",{"text":612,"config":613},"Financial services",{"href":614,"dataGaName":615,"dataGaLocation":454},"/solutions/finance/","financial services",{"title":188,"links":617},[618,620,622,624,627,629,631,633,635,637,639,641],{"text":200,"config":619},{"href":202,"dataGaName":203,"dataGaLocation":454},{"text":205,"config":621},{"href":207,"dataGaName":208,"dataGaLocation":454},{"text":210,"config":623},{"href":212,"dataGaName":213,"dataGaLocation":454},{"text":215,"config":625},{"href":217,"dataGaName":626,"dataGaLocation":454},"docs",{"text":238,"config":628},{"href":240,"dataGaName":241,"dataGaLocation":454},{"text":233,"config":630},{"href":235,"dataGaName":236,"dataGaLocation":454},{"text":243,"config":632},{"href":245,"dataGaName":246,"dataGaLocation":454},{"text":251,"config":634},{"href":253,"dataGaName":254,"dataGaLocation":454},{"text":256,"config":636},{"href":258,"dataGaName":259,"dataGaLocation":454},{"text":261,"config":638},{"href":263,"dataGaName":264,"dataGaLocation":454},{"text":266,"config":640},{"href":268,"dataGaName":269,"dataGaLocation":454},{"text":271,"config":642},{"href":273,"dataGaName":274,"dataGaLocation":454},{"title":289,"links":644},[645,647,649,651,653,655,657,661,666,668,670,672],{"text":295,"config":646},{"href":297,"dataGaName":9,"dataGaLocation":454},{"text":300,"config":648},{"href":302,"dataGaName":303,"dataGaLocation":454},{"text":308,"config":650},{"href":310,"dataGaName":311,"dataGaLocation":454},{"text":313,"config":652},{"href":315,"dataGaName":316,"dataGaLocation":454},{"text":318,"config":654},{"href":320,"dataGaName":321,"dataGaLocation":454},{"text":323,"config":656},{"href":325,"dataGaName":326,"dataGaLocation":454},{"text":658,"config":659},"Sustainability",{"href":660,"dataGaName":658,"dataGaLocation":454},"/sustainability/",{"text":662,"config":663},"Diversity, inclusion and belonging (DIB)",{"href":664,"dataGaName":665,"dataGaLocation":454},"/diversity-inclusion-belonging/","Diversity, inclusion and belonging",{"text":328,"config":667},{"href":330,"dataGaName":331,"dataGaLocation":454},{"text":338,"config":669},{"href":340,"dataGaName":341,"dataGaLocation":454},{"text":343,"config":671},{"href":345,"dataGaName":346,"dataGaLocation":454},{"text":673,"config":674},"Modern Slavery Transparency Statement",{"href":675,"dataGaName":676,"dataGaLocation":454},"https://handbook.gitlab.com/handbook/legal/modern-slavery-act-transparency-statement/","modern slavery transparency statement",{"items":678},[679,682,685],{"text":680,"config":681},"Terms",{"href":506,"dataGaName":507,"dataGaLocation":454},{"text":683,"config":684},"Cookies",{"dataGaName":516,"dataGaLocation":454,"id":517,"isOneTrustButton":27},{"text":686,"config":687},"Privacy",{"href":511,"dataGaName":512,"dataGaLocation":454},[689],{"id":690,"title":18,"body":8,"config":691,"content":693,"description":8,"extension":25,"meta":697,"navigation":27,"path":698,"seo":699,"stem":700,"__hash__":701},"blogAuthors/en-us/blog/authors/scott-williamson.yml",{"template":692},"BlogAuthor",{"name":18,"config":694},{"headshot":695,"ctfId":696},"","sfwgitlab",{},"/en-us/blog/authors/scott-williamson",{},"en-us/blog/authors/scott-williamson","O_XZtAeRP2FX8cpnGmvOWfHyW2Yh22y0zvArLstAIjQ",[703,715,726],{"content":704,"config":713},{"title":705,"description":706,"authors":707,"heroImage":709,"date":710,"body":711,"category":9,"tags":712,"updatedDate":710},"GitLab names Bill Staples as new CEO","Co-founder Sid Sijbrandij transitions to Executive Chair of the Board.",[708],"Sid Sijbrandij","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749665388/Blog/Hero%20Images/Revised2.png","2024-12-05","__This message from Sid Sijbrandij and Bill Staples was shared with GitLab team members earlier today.__ \n\n__Sid:__ On today’s earnings call, I announced that I am stepping down as CEO and will remain Executive Chair of the Board. I also introduced GitLab’s new CEO, [Bill Staples](https://www.linkedin.com/in/williamstaples/). \n\nAs a Board, we routinely do succession planning. This includes conversations with a number of top executives. We’ve been having these conversations in greater earnest since my cancer returned. Through these discussions, we identified someone uniquely qualified to lead GitLab. I want more time to focus on my cancer treatment and health. My treatments are going well, my cancer is not metastatic, and I'm working towards making a full recovery. Stepping down from a role that I love is not easy, but I believe that it is the right decision for GitLab.\n\nI couldn't be more excited to introduce you to Bill Staples, who will be leading GitLab into its next chapter. Bill will be GitLab’s CEO, effective today. He will also join the GitLab Board as a Director. Bill was most recently a public company CEO at New Relic. During his time there, he significantly increased the value of the company by accelerating revenue and driving increased profitability. He also brings decades of experience in leadership roles at Adobe and Microsoft. When I began speaking with Bill, I was immediately drawn to his customer-centric approach and deep product expertise. As I got to know him further, I knew that his shared value system made him the right person for this role, for our team members, for our customers, and for our shareholders. I feel fortunate that GitLab has found someone with a great leadership track record and strong DevOps expertise to lead GitLab into the future.\n\nWe have come so far from the early days when we launched GitLab.com. We have created the DevOps category and are the leader in the Gartner Magic Quadrant for both vision and execution. Millions of people now use GitLab to deliver software faster and more efficiently. We have integrated AI, Security, and Compliance into our platform to offer our enterprise customers the strongest AI-powered DevSecOps solution. We have also built GitLab in collaboration with our contributors. Last quarter, we had an all-time high of an estimated 1,800 code contributions from the wider community. It is incredible that as GitLab grew, our contributor community grew with us. We have done all of this while being a values-driven company, leading in all-remote work, championing transparency through our public handbook and culture, and co-creating with the wider community.\n\nI feel many things today, but more than anything else, I am grateful. I want to thank our customers. Driving results for them has been at the core of GitLab’s values, and I greatly appreciate their trust in us. I want to thank the wider GitLab community for their trust and enthusiasm. Their tens of thousands of contributions have greatly enhanced GitLab and its value for all users. Thank you, GitLab team members. Your contributions are at the core of GitLab’s success and the value we drive for our customers. Thank you, E-Group. You are amazing partners and collaborators in leading GitLab and our team members to achieve our very best. Thank you, GitLab Board. I have appreciated your support throughout my time as CEO and look forward to our ongoing partnership as I continue to serve as Executive Chair. And, thank you, Bill. I am excited for you to lead our next phase of growth. I am here to support you and the company in GitLab’s next chapter!\n\nI couldn't be more thrilled about Bill and what's ahead for GitLab with him at the helm. We have an incredible opportunity in front of us. Software has never mattered more, and GitLab is well-positioned to be the platform that best enables folks to create, secure, and operate it. I look forward to staying part of the company and being actively involved wherever Bill can use me. \n\n__Bill:__ Thanks, Sid, for the warm welcome! I greatly admire you and what you have accomplished. Very few people in the world have built a $10B market-cap technology company, taken it public, and scaled it to $750M in run-rate revenue. You have done incredible things with GitLab, and I’m grateful you will continue to play a meaningful role in the company. I appreciate your trust in me and commit to building upon the successes you and others should rightfully celebrate. \n\nI am so excited about GitLab and the opportunity ahead of us. Over the coming decade, we will see software-driven transformation around the world as AI accelerates and transforms the software revolution already in motion. GitLab and our mission are going to be more important than ever. I look forward to working with this team to scale GitLab well beyond where it is today.\n",[23],{"slug":714,"featured":27,"template":13},"gitlab-names-bill-staples-as-new-ceo",{"content":716,"config":724},{"title":717,"description":718,"authors":719,"heroImage":721,"date":722,"body":723,"category":9},"Our Privacy Policy has been updated","Our updated Privacy Policy clarifies our existing data processing activities.",[720],"GitLab","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664472/Blog/Hero%20Images/gitlabflatlogomap.png","2023-06-14","As part of our commitment to keeping our policies current, we made some updates to our [Privacy Policy](/privacy/) on June 14, 2022.  These updates are intended to clarify our existing data processing activities and to provide information on processing that may derive from new features.  Through this update, we continue to provide transparency to our data processing activities, in line with an evolving privacy landscape.  Specifically, these policy updates include the following:\n\n- Clarification about which processing activities apply to each respective GitLab product;\n- Information about when personal data may be collected to verify someone’s identity to enable certain product features;\n- Clarification about what personal data is collected to provide a license and maintain a subscription; \n- Additional information regarding our Service Usage data collection practices, and the inclusion of certain processing activities, such as Event Analytics and Call Recordings;\n- Additional information regarding the purposes for which personal data is collected;\n- Minor updates regarding our legal basis for processing your personal data in the European Union; \n- Updates to our data retention practices for inactive accounts; \n- Clarification about how to delete your personal data at GitLab and how deletion is effectuated for public projects; \n- An additional notice that details our processing and your rights under the California Consumer Privacy Act, including CCPA metrics reporting;\n\nOverall, we believe that these updates will empower our users to make informed decisions about their personal data.  Please visit the complete text of our Privacy Policy and [Cookie Policy](/privacy/cookies/) to learn more about how GitLab processes personal data and your rights and choices regarding such processing.\n",{"slug":725,"featured":12,"template":13},"our-privacy-policy-has-been-updated",{"content":727,"config":738},{"title":728,"description":729,"authors":730,"heroImage":732,"date":733,"body":734,"category":9,"tags":735},"Rate limitations for unauthorized users of the Projects List API","Learn details about upcoming changes for unauthenticated users of the Projects List API.",[731],"Christina Lohr","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664087/Blog/Hero%20Images/tanukicover.jpg","2023-04-10","\n\nStarting on May 22 for self-managed GitLab, and May 8 for GitLab.com, unauthenticated users will be subject to rate limitations when using the Projects List API. This change has been made to ensure the stability and reliability of our platform for all users.\n\n**Note:** Authorized users are not affected by this change.\n\n## What is the the Projects List API?\n\nThe Projects List API provides information about GitLab projects, including name, description, and other metadata. This API is widely used by our community, including researchers, developers, and integrators, to retrieve and analyze information about GitLab projects. We value this usage and aim to support it as much as possible.\n\n## Rate limitation details\n\nIn recent months, we have observed that the frequency and intensity of requests made by unauthenticated, also known as anonymous, users to the Projects List API have increased significantly. This has resulted in an increased load on our servers, which has impacted the performance and stability of our platform for all users. To address this issue, we have decided to introduce rate limitations for unauthenticated users.\n\nAs a consequence of this change, unauthenticated users of the Projects List API will be limited to 400 requests per 10 minutes per unique IP address on GitLab.com. If an unauthenticated user exceeds this limit, the user will receive a \"429 Too Many Requests\" response. On GitLab.com, this limit cannot be changed. Users of self-managed GitLab instances have the same rate limitation set by default, but [admins can change the rate limits](https://docs.gitlab.com/ee/administration/settings/rate_limit_on_projects_api.html#rate-limit-on-projects-api) as they see fit via the UI or the application settings API. They can also set the rate limit to zero, which acts as if there is no rate limitation at all.\n\nWe understand that this change may impact some of our users who rely on the Projects List API, and we apologize for any inconvenience this may cause. We encourage users who need to make more than 400 requests per 10 minutes to the Projects List API to [sign up for a GitLab account](/pricing/), which provides higher rate limits and other benefits, such as access to additional APIs and integrations.\n\nIf you have any questions or concerns about this change, please do not hesitate to [leave feedback in this issue](https://gitlab.com/gitlab-org/gitlab/-/issues/404611).\n",[736,737,23],"product","features",{"slug":739,"featured":12,"template":13},"rate-limitation-for-unauthorized-users-projects-list-api",{"promotions":741},[742,756,767],{"id":743,"categories":744,"header":746,"text":747,"button":748,"image":753},"ai-modernization",[745],"ai-ml","Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":749,"config":750},"Get your AI maturity score",{"href":751,"dataGaName":752,"dataGaLocation":241},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":754},{"src":755},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":757,"categories":758,"header":759,"text":747,"button":760,"image":764},"devops-modernization",[736,556],"Are you just managing tools or shipping innovation?",{"text":761,"config":762},"Get your DevOps maturity score",{"href":763,"dataGaName":752,"dataGaLocation":241},"/assessments/devops-modernization-assessment/",{"config":765},{"src":766},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":768,"categories":769,"header":771,"text":747,"button":772,"image":776},"security-modernization",[770],"security","Are you trading speed for security?",{"text":773,"config":774},"Get your security maturity score",{"href":775,"dataGaName":752,"dataGaLocation":241},"/assessments/security-modernization-assessment/",{"config":777},{"src":778},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"header":780,"blurb":781,"button":782,"secondaryButton":787},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":783,"config":784},"Get your free trial",{"href":785,"dataGaName":48,"dataGaLocation":786},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":492,"config":788},{"href":52,"dataGaName":53,"dataGaLocation":786},1772652104849]