[{"data":1,"prerenderedAt":791},["ShallowReactive",2],{"/en-us/blog/what-is-a-vp-of-scaling":3,"navigation-en-us":37,"banner-en-us":436,"footer-en-us":446,"blog-post-authors-en-us-Ernst van Nierop":688,"blog-related-posts-en-us-what-is-a-vp-of-scaling":703,"assessment-promotions-en-us":742,"next-steps-en-us":781},{"id":4,"title":5,"authorSlugs":6,"body":8,"categorySlug":9,"config":10,"content":14,"description":8,"extension":25,"isFeatured":12,"meta":26,"navigation":27,"path":28,"publishedDate":20,"seo":29,"stem":33,"tagSlugs":34,"__hash__":36},"blogPosts/en-us/blog/what-is-a-vp-of-scaling.yml","What Is A Vp Of Scaling",[7],"ernst-van-nierop",null,"company",{"slug":11,"featured":12,"template":13},"what-is-a-vp-of-scaling",false,"BlogPost",{"title":15,"description":16,"authors":17,"heroImage":19,"date":20,"body":21,"category":9,"tags":22},"VP of Scaling: What it is and how it works at GitLab","At GitLab we introduced the role of VP of Scaling early on. But what does that role mean and how has it worked at GitLab?",[18],"Ernst van Nierop","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749680369/Blog/Hero%20Images/vp-of-scaling.jpg","2017-09-08","\n\nFast-growing companies sometimes need leadership in new initiatives before there's time to hire a team member dedicated to them. This is how we tackled this challenge.\n\n\u003C!-- more -->\n\nIn the last two years GitLab has grown from about 15 people in a handful of countries to now well [over 180 people in more than 30 countries](/company/team/). In a company that is growing as fast as GitLab is, there is always some team that needs to be built, or some team to be temporarily led while a leader for the longer term is found, or some initiative to be started that doesn't (yet) fit within existing teams or departments. We can – and do – add people to the\nGitLab team to tackle these challenges. But hiring takes time and isn't always\nappropriate for a one-off or early-stage initiative. GitLab is also a fully remote and international organization that moves fast, and we can't afford to wait for these challenges to sit idle.\n\n## So who should build that team, be that interim leader, or start that initiative?\n\nAt GitLab, we've addressed this with\nthe role of VP of Scaling. The\nword \"scaling\" in this case relates to the _organization_ instead of, for example, sales or user-base. Think of the VP of Scaling as a full-time interim\nmanager rotating between vastly different functions, building teams and\nscalable processes. The job is to \"get in\" and to figure out how to \"get out\"\nresponsibly. (As an aside: at first we struggled to come up with a good name for this role and considered everything from janitor/plumber (sweeping /connecting the entire company – vetoed), to\n[Mr. Wolf](http://www.indiewire.com/2012/03/being-winston-wolfe-9-reasons-why-pulp-fiction-is-the-management-guide-every-indie-filmmaker-needs-48445/)\n(fixes problems on demand – too negative), until eventually settling on the\nkey word of \"scaling.\")\n\n## What does the role involve?\n\nA VP of Scaling should be broadly deployable in the company and go where the\nchallenges are. For us, the first task at hand was to scale up our team, starting with our ability to recruit and hire quickly and efficiently. And so it was that I began in the role of Interim Head of People Operations;\nfrom sending out employment agreements and setting up an candidate tracking\nsystem, to laying the groundwork for our\n[hiring process](https://handbook.gitlab.com/handbook/hiring/), building the\nbeginnings of the People Operations team, and developing the first iteration of the [global compensation calculator](https://handbook.gitlab.com/handbook/total-rewards/compensation/). Once the People Operations team was left in more experienced hands I moved on to help as (interim) Support Lead, followed more recently by time as interim Director of Infrastructure, and currently interim Director of Security.\n\nWith each of the teams that I've worked with, the challenges they've faced are a direct result of the success of the company. The Support team \"feels\" it through more customer tickets, and the Infrastructure team \"feels\" the increased usage of GitLab.com. Although no two teams are identical, there are some common approaches that I have found to be helpful in an interim leadership role.\n\n> Perhaps the most important point is to listen to the team – and to never stop asking questions.\n\nPerhaps the most important point is to listen to the team – and to never stop asking questions. The individuals in our team are smart, they have domain\nexpertise, and they often have great ideas on what needs to be done in order to be successful as a team. Regarding the \"never stop asking questions\" part, well, I think I've had that bit covered ever since I had the ability to talk.\n\nComing onboard with a new team, I listen to the concerns and ideas from the team and from the management chain that they report into, and sort the challenges into those that need to be addressed _right now_ (e.g. add more people to the team through hiring or borrowing; unblock a decision on topic X) from those that need to be addressed on a longer timescale. Once the immediate needs are taken care of, with the help of the team and sometimes outside experts we start sketching out what Utopia looks like for this team. What does the team, and the service the team provides, look like in a world where GitLab is 10x more popular? How about 100x?\n\n>Once the immediate needs are taken care of, with the help of the team and sometimes outside experts we start sketching out what Utopia looks like for this team.\n\nFor example, the Support Team faces the dual challenge of a growing _customer\nbase_ as well as a growing _product_ in terms of product scope and capabilities – straining the team. The \"right now\" solution involved adding\n[support turbos](https://handbook.gitlab.com/handbook/support/#additional-resources-for-the-support-team) and hiring people in multiple timezones to spread the customer ticket load evenly. To make it _scalable_ beyond the immediate needs is part of the Utopia for any team. In this case, our Support Engineers iterated quickly with the new hires to enable a mostly self-guided onboarding process as well as self-guided pathways for [continuous learning](https://handbook.gitlab.com/handbook/support/advanced-topics/).\n\nJumping from team to team in an interim role also provides for a great\nopportunity to help spread best practices from team to team, and to erase or\nmanage \"interfaces\" between teams. For example, the Support Team feels the\n_customer's_ sense of urgency around needing bug fixes or feature development,\nbut did not have a great way to effectively communicate that sense of urgency\nto the rest of the team without just making a lot of noise. So the team came up with a quantitative metric using\n[issue priority labels](https://handbook.gitlab.com/handbook/support/workflows/working-with-issues.html#adding-labels), with good success. When we noticed that the Infrastructure team – as the largest \"customer\" of GitLab Enterprise Edition – was having similar escalation problems, it was easy to adopt priority labels for [security](https://handbook.gitlab.com/handbook/security/#security-priority-labels) as well as [availability and performance](https://handbook.gitlab.com/handbook/engineering/performance/#performance-labels).\n\n## What are the challenges of the role?\n\nA key challenge (and attraction) of this role is that I need to get up to speed quickly on areas of the company and product in which I do not have much prior experience. I rely on the kindness and the expertise of the team, and benefit a lot from our dedication to documenting everything (which we do as an integral part of being successful in a remote-only setting). Of course I contribute back to this documentation as well: as we worked on reducing the latency of GitLab.com, I found myself wondering, \"What actually happens when a user enters a GitLab.com URL in their browser?\" and then documented the answer(s) on our handbook page about\n[GitLab.com performance](https://handbook.gitlab.com/handbook/engineering/performance).\nAnother challenge is, unsurprisingly, that I get somewhat attached to the teams that I'm actively working with. I enjoy learning from them, I enjoy working with and enabling them, and I enjoy getting to know the people behind the GitLab handle.\nIt can be difficult to _fully_ move on to the next assignment, with a few pending issues tenaciously hanging on to my todo list for way too long.\n\nDespite the odd job title and the fluid nature of the job itself, I like to think that it has worked well for us here at GitLab. Do you have a similar role at your company? We'd love to hear about it!\n\n[Cover image](https://unsplash.com/@ripato?photo=tpg_oEPzajA) by [Ricardo Gomez Angel](https://unsplash.com/@ripato) on Unsplash\n",[23,24],"inside GitLab","careers","yml",{},true,"/en-us/blog/what-is-a-vp-of-scaling",{"title":15,"description":16,"ogTitle":15,"ogDescription":16,"noIndex":12,"ogImage":19,"ogUrl":30,"ogSiteName":31,"ogType":32,"canonicalUrls":30},"https://about.gitlab.com/blog/what-is-a-vp-of-scaling","https://about.gitlab.com","article","en-us/blog/what-is-a-vp-of-scaling",[35,24],"inside-gitlab","CtAGYUXRqmhUD_Jd2aC-W1kKkrCVHKH4QCI-ExF90ak",{"data":38},{"logo":39,"freeTrial":44,"sales":49,"login":54,"items":59,"search":366,"minimal":397,"duo":416,"pricingDeployment":426},{"config":40},{"href":41,"dataGaName":42,"dataGaLocation":43},"/","gitlab logo","header",{"text":45,"config":46},"Get free trial",{"href":47,"dataGaName":48,"dataGaLocation":43},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com&glm_content=default-saas-trial/","free trial",{"text":50,"config":51},"Talk to sales",{"href":52,"dataGaName":53,"dataGaLocation":43},"/sales/","sales",{"text":55,"config":56},"Sign in",{"href":57,"dataGaName":58,"dataGaLocation":43},"https://gitlab.com/users/sign_in/","sign in",[60,87,182,187,288,347],{"text":61,"config":62,"cards":64},"Platform",{"dataNavLevelOne":63},"platform",[65,71,79],{"title":61,"description":66,"link":67},"The intelligent orchestration platform for DevSecOps",{"text":68,"config":69},"Explore our Platform",{"href":70,"dataGaName":63,"dataGaLocation":43},"/platform/",{"title":72,"description":73,"link":74},"GitLab Duo Agent Platform","Agentic AI for the entire software lifecycle",{"text":75,"config":76},"Meet GitLab Duo",{"href":77,"dataGaName":78,"dataGaLocation":43},"/gitlab-duo-agent-platform/","gitlab duo agent platform",{"title":80,"description":81,"link":82},"Why GitLab","See the top reasons enterprises choose GitLab",{"text":83,"config":84},"Learn more",{"href":85,"dataGaName":86,"dataGaLocation":43},"/why-gitlab/","why gitlab",{"text":88,"left":27,"config":89,"link":91,"lists":95,"footer":164},"Product",{"dataNavLevelOne":90},"solutions",{"text":92,"config":93},"View all Solutions",{"href":94,"dataGaName":90,"dataGaLocation":43},"/solutions/",[96,120,143],{"title":97,"description":98,"link":99,"items":104},"Automation","CI/CD and automation to accelerate deployment",{"config":100},{"icon":101,"href":102,"dataGaName":103,"dataGaLocation":43},"AutomatedCodeAlt","/solutions/delivery-automation/","automated software delivery",[105,109,112,116],{"text":106,"config":107},"CI/CD",{"href":108,"dataGaLocation":43,"dataGaName":106},"/solutions/continuous-integration/",{"text":72,"config":110},{"href":77,"dataGaLocation":43,"dataGaName":111},"gitlab duo agent platform - product menu",{"text":113,"config":114},"Source Code Management",{"href":115,"dataGaLocation":43,"dataGaName":113},"/solutions/source-code-management/",{"text":117,"config":118},"Automated Software Delivery",{"href":102,"dataGaLocation":43,"dataGaName":119},"Automated software delivery",{"title":121,"description":122,"link":123,"items":128},"Security","Deliver code faster without compromising security",{"config":124},{"href":125,"dataGaName":126,"dataGaLocation":43,"icon":127},"/solutions/application-security-testing/","security and compliance","ShieldCheckLight",[129,133,138],{"text":130,"config":131},"Application Security Testing",{"href":125,"dataGaName":132,"dataGaLocation":43},"Application security testing",{"text":134,"config":135},"Software Supply Chain Security",{"href":136,"dataGaLocation":43,"dataGaName":137},"/solutions/supply-chain/","Software supply chain security",{"text":139,"config":140},"Software Compliance",{"href":141,"dataGaName":142,"dataGaLocation":43},"/solutions/software-compliance/","software compliance",{"title":144,"link":145,"items":150},"Measurement",{"config":146},{"icon":147,"href":148,"dataGaName":149,"dataGaLocation":43},"DigitalTransformation","/solutions/visibility-measurement/","visibility and measurement",[151,155,159],{"text":152,"config":153},"Visibility & Measurement",{"href":148,"dataGaLocation":43,"dataGaName":154},"Visibility and Measurement",{"text":156,"config":157},"Value Stream Management",{"href":158,"dataGaLocation":43,"dataGaName":156},"/solutions/value-stream-management/",{"text":160,"config":161},"Analytics & Insights",{"href":162,"dataGaLocation":43,"dataGaName":163},"/solutions/analytics-and-insights/","Analytics and insights",{"title":165,"items":166},"GitLab for",[167,172,177],{"text":168,"config":169},"Enterprise",{"href":170,"dataGaLocation":43,"dataGaName":171},"/enterprise/","enterprise",{"text":173,"config":174},"Small Business",{"href":175,"dataGaLocation":43,"dataGaName":176},"/small-business/","small business",{"text":178,"config":179},"Public Sector",{"href":180,"dataGaLocation":43,"dataGaName":181},"/solutions/public-sector/","public sector",{"text":183,"config":184},"Pricing",{"href":185,"dataGaName":186,"dataGaLocation":43,"dataNavLevelOne":186},"/pricing/","pricing",{"text":188,"config":189,"link":191,"lists":195,"feature":275},"Resources",{"dataNavLevelOne":190},"resources",{"text":192,"config":193},"View all resources",{"href":194,"dataGaName":190,"dataGaLocation":43},"/resources/",[196,229,247],{"title":197,"items":198},"Getting started",[199,204,209,214,219,224],{"text":200,"config":201},"Install",{"href":202,"dataGaName":203,"dataGaLocation":43},"/install/","install",{"text":205,"config":206},"Quick start guides",{"href":207,"dataGaName":208,"dataGaLocation":43},"/get-started/","quick setup checklists",{"text":210,"config":211},"Learn",{"href":212,"dataGaLocation":43,"dataGaName":213},"https://university.gitlab.com/","learn",{"text":215,"config":216},"Product documentation",{"href":217,"dataGaName":218,"dataGaLocation":43},"https://docs.gitlab.com/","product documentation",{"text":220,"config":221},"Best practice videos",{"href":222,"dataGaName":223,"dataGaLocation":43},"/getting-started-videos/","best practice videos",{"text":225,"config":226},"Integrations",{"href":227,"dataGaName":228,"dataGaLocation":43},"/integrations/","integrations",{"title":230,"items":231},"Discover",[232,237,242],{"text":233,"config":234},"Customer success stories",{"href":235,"dataGaName":236,"dataGaLocation":43},"/customers/","customer success stories",{"text":238,"config":239},"Blog",{"href":240,"dataGaName":241,"dataGaLocation":43},"/blog/","blog",{"text":243,"config":244},"Remote",{"href":245,"dataGaName":246,"dataGaLocation":43},"https://handbook.gitlab.com/handbook/company/culture/all-remote/","remote",{"title":248,"items":249},"Connect",[250,255,260,265,270],{"text":251,"config":252},"GitLab Services",{"href":253,"dataGaName":254,"dataGaLocation":43},"/services/","services",{"text":256,"config":257},"Community",{"href":258,"dataGaName":259,"dataGaLocation":43},"/community/","community",{"text":261,"config":262},"Forum",{"href":263,"dataGaName":264,"dataGaLocation":43},"https://forum.gitlab.com/","forum",{"text":266,"config":267},"Events",{"href":268,"dataGaName":269,"dataGaLocation":43},"/events/","events",{"text":271,"config":272},"Partners",{"href":273,"dataGaName":274,"dataGaLocation":43},"/partners/","partners",{"backgroundColor":276,"textColor":277,"text":278,"image":279,"link":283},"#2f2a6b","#fff","Insights for the future of software development",{"altText":280,"config":281},"the source promo card",{"src":282},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758208064/dzl0dbift9xdizyelkk4.svg",{"text":284,"config":285},"Read the latest",{"href":286,"dataGaName":287,"dataGaLocation":43},"/the-source/","the source",{"text":289,"config":290,"lists":291},"Company",{"dataNavLevelOne":9},[292],{"items":293},[294,299,305,307,312,317,322,327,332,337,342],{"text":295,"config":296},"About",{"href":297,"dataGaName":298,"dataGaLocation":43},"/company/","about",{"text":300,"config":301,"footerGa":304},"Jobs",{"href":302,"dataGaName":303,"dataGaLocation":43},"/jobs/","jobs",{"dataGaName":303},{"text":266,"config":306},{"href":268,"dataGaName":269,"dataGaLocation":43},{"text":308,"config":309},"Leadership",{"href":310,"dataGaName":311,"dataGaLocation":43},"/company/team/e-group/","leadership",{"text":313,"config":314},"Team",{"href":315,"dataGaName":316,"dataGaLocation":43},"/company/team/","team",{"text":318,"config":319},"Handbook",{"href":320,"dataGaName":321,"dataGaLocation":43},"https://handbook.gitlab.com/","handbook",{"text":323,"config":324},"Investor relations",{"href":325,"dataGaName":326,"dataGaLocation":43},"https://ir.gitlab.com/","investor relations",{"text":328,"config":329},"Trust Center",{"href":330,"dataGaName":331,"dataGaLocation":43},"/security/","trust center",{"text":333,"config":334},"AI Transparency Center",{"href":335,"dataGaName":336,"dataGaLocation":43},"/ai-transparency-center/","ai transparency center",{"text":338,"config":339},"Newsletter",{"href":340,"dataGaName":341,"dataGaLocation":43},"/company/contact/#contact-forms","newsletter",{"text":343,"config":344},"Press",{"href":345,"dataGaName":346,"dataGaLocation":43},"/press/","press",{"text":348,"config":349,"lists":350},"Contact us",{"dataNavLevelOne":9},[351],{"items":352},[353,356,361],{"text":50,"config":354},{"href":52,"dataGaName":355,"dataGaLocation":43},"talk to sales",{"text":357,"config":358},"Support portal",{"href":359,"dataGaName":360,"dataGaLocation":43},"https://support.gitlab.com","support portal",{"text":362,"config":363},"Customer portal",{"href":364,"dataGaName":365,"dataGaLocation":43},"https://customers.gitlab.com/customers/sign_in/","customer portal",{"close":367,"login":368,"suggestions":375},"Close",{"text":369,"link":370},"To search repositories and projects, login to",{"text":371,"config":372},"gitlab.com",{"href":57,"dataGaName":373,"dataGaLocation":374},"search login","search",{"text":376,"default":377},"Suggestions",[378,380,384,386,390,394],{"text":72,"config":379},{"href":77,"dataGaName":72,"dataGaLocation":374},{"text":381,"config":382},"Code Suggestions (AI)",{"href":383,"dataGaName":381,"dataGaLocation":374},"/solutions/code-suggestions/",{"text":106,"config":385},{"href":108,"dataGaName":106,"dataGaLocation":374},{"text":387,"config":388},"GitLab on AWS",{"href":389,"dataGaName":387,"dataGaLocation":374},"/partners/technology-partners/aws/",{"text":391,"config":392},"GitLab on Google Cloud",{"href":393,"dataGaName":391,"dataGaLocation":374},"/partners/technology-partners/google-cloud-platform/",{"text":395,"config":396},"Why GitLab?",{"href":85,"dataGaName":395,"dataGaLocation":374},{"freeTrial":398,"mobileIcon":403,"desktopIcon":408,"secondaryButton":411},{"text":399,"config":400},"Start free trial",{"href":401,"dataGaName":48,"dataGaLocation":402},"https://gitlab.com/-/trials/new/","nav",{"altText":404,"config":405},"Gitlab Icon",{"src":406,"dataGaName":407,"dataGaLocation":402},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758203874/jypbw1jx72aexsoohd7x.svg","gitlab icon",{"altText":404,"config":409},{"src":410,"dataGaName":407,"dataGaLocation":402},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1758203875/gs4c8p8opsgvflgkswz9.svg",{"text":412,"config":413},"Get Started",{"href":414,"dataGaName":415,"dataGaLocation":402},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com/compare/gitlab-vs-github/","get started",{"freeTrial":417,"mobileIcon":422,"desktopIcon":424},{"text":418,"config":419},"Learn more about GitLab Duo",{"href":420,"dataGaName":421,"dataGaLocation":402},"/gitlab-duo/","gitlab duo",{"altText":404,"config":423},{"src":406,"dataGaName":407,"dataGaLocation":402},{"altText":404,"config":425},{"src":410,"dataGaName":407,"dataGaLocation":402},{"freeTrial":427,"mobileIcon":432,"desktopIcon":434},{"text":428,"config":429},"Back to pricing",{"href":185,"dataGaName":430,"dataGaLocation":402,"icon":431},"back to pricing","GoBack",{"altText":404,"config":433},{"src":406,"dataGaName":407,"dataGaLocation":402},{"altText":404,"config":435},{"src":410,"dataGaName":407,"dataGaLocation":402},{"title":437,"button":438,"config":443},"See how agentic AI transforms software delivery",{"text":439,"config":440},"Watch GitLab Transcend now",{"href":441,"dataGaName":442,"dataGaLocation":43},"/events/transcend/virtual/","transcend event",{"layout":444,"icon":445},"release","AiStar",{"data":447},{"text":448,"source":449,"edit":455,"contribute":460,"config":465,"items":470,"minimal":677},"Git is a trademark of Software Freedom Conservancy and our use of 'GitLab' is under license",{"text":450,"config":451},"View page source",{"href":452,"dataGaName":453,"dataGaLocation":454},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/","page source","footer",{"text":456,"config":457},"Edit this page",{"href":458,"dataGaName":459,"dataGaLocation":454},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/content/","web ide",{"text":461,"config":462},"Please contribute",{"href":463,"dataGaName":464,"dataGaLocation":454},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/CONTRIBUTING.md/","please contribute",{"twitter":466,"facebook":467,"youtube":468,"linkedin":469},"https://twitter.com/gitlab","https://www.facebook.com/gitlab","https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg","https://www.linkedin.com/company/gitlab-com",[471,518,572,616,643],{"title":183,"links":472,"subMenu":487},[473,477,482],{"text":474,"config":475},"View plans",{"href":185,"dataGaName":476,"dataGaLocation":454},"view plans",{"text":478,"config":479},"Why Premium?",{"href":480,"dataGaName":481,"dataGaLocation":454},"/pricing/premium/","why premium",{"text":483,"config":484},"Why Ultimate?",{"href":485,"dataGaName":486,"dataGaLocation":454},"/pricing/ultimate/","why ultimate",[488],{"title":489,"links":490},"Contact Us",[491,494,496,498,503,508,513],{"text":492,"config":493},"Contact sales",{"href":52,"dataGaName":53,"dataGaLocation":454},{"text":357,"config":495},{"href":359,"dataGaName":360,"dataGaLocation":454},{"text":362,"config":497},{"href":364,"dataGaName":365,"dataGaLocation":454},{"text":499,"config":500},"Status",{"href":501,"dataGaName":502,"dataGaLocation":454},"https://status.gitlab.com/","status",{"text":504,"config":505},"Terms of use",{"href":506,"dataGaName":507,"dataGaLocation":454},"/terms/","terms of use",{"text":509,"config":510},"Privacy statement",{"href":511,"dataGaName":512,"dataGaLocation":454},"/privacy/","privacy statement",{"text":514,"config":515},"Cookie preferences",{"dataGaName":516,"dataGaLocation":454,"id":517,"isOneTrustButton":27},"cookie preferences","ot-sdk-btn",{"title":88,"links":519,"subMenu":528},[520,524],{"text":521,"config":522},"DevSecOps platform",{"href":70,"dataGaName":523,"dataGaLocation":454},"devsecops platform",{"text":525,"config":526},"AI-Assisted Development",{"href":420,"dataGaName":527,"dataGaLocation":454},"ai-assisted development",[529],{"title":530,"links":531},"Topics",[532,537,542,547,552,557,562,567],{"text":533,"config":534},"CICD",{"href":535,"dataGaName":536,"dataGaLocation":454},"/topics/ci-cd/","cicd",{"text":538,"config":539},"GitOps",{"href":540,"dataGaName":541,"dataGaLocation":454},"/topics/gitops/","gitops",{"text":543,"config":544},"DevOps",{"href":545,"dataGaName":546,"dataGaLocation":454},"/topics/devops/","devops",{"text":548,"config":549},"Version Control",{"href":550,"dataGaName":551,"dataGaLocation":454},"/topics/version-control/","version control",{"text":553,"config":554},"DevSecOps",{"href":555,"dataGaName":556,"dataGaLocation":454},"/topics/devsecops/","devsecops",{"text":558,"config":559},"Cloud Native",{"href":560,"dataGaName":561,"dataGaLocation":454},"/topics/cloud-native/","cloud native",{"text":563,"config":564},"AI for Coding",{"href":565,"dataGaName":566,"dataGaLocation":454},"/topics/devops/ai-for-coding/","ai for coding",{"text":568,"config":569},"Agentic AI",{"href":570,"dataGaName":571,"dataGaLocation":454},"/topics/agentic-ai/","agentic ai",{"title":573,"links":574},"Solutions",[575,577,579,584,588,591,595,598,600,603,606,611],{"text":130,"config":576},{"href":125,"dataGaName":130,"dataGaLocation":454},{"text":119,"config":578},{"href":102,"dataGaName":103,"dataGaLocation":454},{"text":580,"config":581},"Agile development",{"href":582,"dataGaName":583,"dataGaLocation":454},"/solutions/agile-delivery/","agile delivery",{"text":585,"config":586},"SCM",{"href":115,"dataGaName":587,"dataGaLocation":454},"source code management",{"text":533,"config":589},{"href":108,"dataGaName":590,"dataGaLocation":454},"continuous integration & delivery",{"text":592,"config":593},"Value stream management",{"href":158,"dataGaName":594,"dataGaLocation":454},"value stream management",{"text":538,"config":596},{"href":597,"dataGaName":541,"dataGaLocation":454},"/solutions/gitops/",{"text":168,"config":599},{"href":170,"dataGaName":171,"dataGaLocation":454},{"text":601,"config":602},"Small business",{"href":175,"dataGaName":176,"dataGaLocation":454},{"text":604,"config":605},"Public sector",{"href":180,"dataGaName":181,"dataGaLocation":454},{"text":607,"config":608},"Education",{"href":609,"dataGaName":610,"dataGaLocation":454},"/solutions/education/","education",{"text":612,"config":613},"Financial services",{"href":614,"dataGaName":615,"dataGaLocation":454},"/solutions/finance/","financial services",{"title":188,"links":617},[618,620,622,624,627,629,631,633,635,637,639,641],{"text":200,"config":619},{"href":202,"dataGaName":203,"dataGaLocation":454},{"text":205,"config":621},{"href":207,"dataGaName":208,"dataGaLocation":454},{"text":210,"config":623},{"href":212,"dataGaName":213,"dataGaLocation":454},{"text":215,"config":625},{"href":217,"dataGaName":626,"dataGaLocation":454},"docs",{"text":238,"config":628},{"href":240,"dataGaName":241,"dataGaLocation":454},{"text":233,"config":630},{"href":235,"dataGaName":236,"dataGaLocation":454},{"text":243,"config":632},{"href":245,"dataGaName":246,"dataGaLocation":454},{"text":251,"config":634},{"href":253,"dataGaName":254,"dataGaLocation":454},{"text":256,"config":636},{"href":258,"dataGaName":259,"dataGaLocation":454},{"text":261,"config":638},{"href":263,"dataGaName":264,"dataGaLocation":454},{"text":266,"config":640},{"href":268,"dataGaName":269,"dataGaLocation":454},{"text":271,"config":642},{"href":273,"dataGaName":274,"dataGaLocation":454},{"title":289,"links":644},[645,647,649,651,653,655,657,661,666,668,670,672],{"text":295,"config":646},{"href":297,"dataGaName":9,"dataGaLocation":454},{"text":300,"config":648},{"href":302,"dataGaName":303,"dataGaLocation":454},{"text":308,"config":650},{"href":310,"dataGaName":311,"dataGaLocation":454},{"text":313,"config":652},{"href":315,"dataGaName":316,"dataGaLocation":454},{"text":318,"config":654},{"href":320,"dataGaName":321,"dataGaLocation":454},{"text":323,"config":656},{"href":325,"dataGaName":326,"dataGaLocation":454},{"text":658,"config":659},"Sustainability",{"href":660,"dataGaName":658,"dataGaLocation":454},"/sustainability/",{"text":662,"config":663},"Diversity, inclusion and belonging (DIB)",{"href":664,"dataGaName":665,"dataGaLocation":454},"/diversity-inclusion-belonging/","Diversity, inclusion and belonging",{"text":328,"config":667},{"href":330,"dataGaName":331,"dataGaLocation":454},{"text":338,"config":669},{"href":340,"dataGaName":341,"dataGaLocation":454},{"text":343,"config":671},{"href":345,"dataGaName":346,"dataGaLocation":454},{"text":673,"config":674},"Modern Slavery Transparency Statement",{"href":675,"dataGaName":676,"dataGaLocation":454},"https://handbook.gitlab.com/handbook/legal/modern-slavery-act-transparency-statement/","modern slavery transparency statement",{"items":678},[679,682,685],{"text":680,"config":681},"Terms",{"href":506,"dataGaName":507,"dataGaLocation":454},{"text":683,"config":684},"Cookies",{"dataGaName":516,"dataGaLocation":454,"id":517,"isOneTrustButton":27},{"text":686,"config":687},"Privacy",{"href":511,"dataGaName":512,"dataGaLocation":454},[689],{"id":690,"title":691,"body":8,"config":692,"content":694,"description":8,"extension":25,"meta":698,"navigation":27,"path":699,"seo":700,"stem":701,"__hash__":702},"blogAuthors/en-us/blog/authors/ernst-van-nierop.yml","Ernst Van Nierop",{"template":693},"BlogAuthor",{"name":18,"config":695},{"headshot":696,"ctfId":697},"","ernstvn",{},"/en-us/blog/authors/ernst-van-nierop",{},"en-us/blog/authors/ernst-van-nierop","y6Ma37jtqZBZ6n2yGQwHZg7HyCj_ylKRdeWYyDyzBi4",[704,717,728],{"content":705,"config":715},{"title":706,"description":707,"authors":708,"heroImage":710,"date":711,"body":712,"category":9,"tags":713,"updatedDate":711},"GitLab names Bill Staples as new CEO","Co-founder Sid Sijbrandij transitions to Executive Chair of the Board.",[709],"Sid Sijbrandij","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749665388/Blog/Hero%20Images/Revised2.png","2024-12-05","__This message from Sid Sijbrandij and Bill Staples was shared with GitLab team members earlier today.__ \n\n__Sid:__ On today’s earnings call, I announced that I am stepping down as CEO and will remain Executive Chair of the Board. I also introduced GitLab’s new CEO, [Bill Staples](https://www.linkedin.com/in/williamstaples/). \n\nAs a Board, we routinely do succession planning. This includes conversations with a number of top executives. We’ve been having these conversations in greater earnest since my cancer returned. Through these discussions, we identified someone uniquely qualified to lead GitLab. I want more time to focus on my cancer treatment and health. My treatments are going well, my cancer is not metastatic, and I'm working towards making a full recovery. Stepping down from a role that I love is not easy, but I believe that it is the right decision for GitLab.\n\nI couldn't be more excited to introduce you to Bill Staples, who will be leading GitLab into its next chapter. Bill will be GitLab’s CEO, effective today. He will also join the GitLab Board as a Director. Bill was most recently a public company CEO at New Relic. During his time there, he significantly increased the value of the company by accelerating revenue and driving increased profitability. He also brings decades of experience in leadership roles at Adobe and Microsoft. When I began speaking with Bill, I was immediately drawn to his customer-centric approach and deep product expertise. As I got to know him further, I knew that his shared value system made him the right person for this role, for our team members, for our customers, and for our shareholders. I feel fortunate that GitLab has found someone with a great leadership track record and strong DevOps expertise to lead GitLab into the future.\n\nWe have come so far from the early days when we launched GitLab.com. We have created the DevOps category and are the leader in the Gartner Magic Quadrant for both vision and execution. Millions of people now use GitLab to deliver software faster and more efficiently. We have integrated AI, Security, and Compliance into our platform to offer our enterprise customers the strongest AI-powered DevSecOps solution. We have also built GitLab in collaboration with our contributors. Last quarter, we had an all-time high of an estimated 1,800 code contributions from the wider community. It is incredible that as GitLab grew, our contributor community grew with us. We have done all of this while being a values-driven company, leading in all-remote work, championing transparency through our public handbook and culture, and co-creating with the wider community.\n\nI feel many things today, but more than anything else, I am grateful. I want to thank our customers. Driving results for them has been at the core of GitLab’s values, and I greatly appreciate their trust in us. I want to thank the wider GitLab community for their trust and enthusiasm. Their tens of thousands of contributions have greatly enhanced GitLab and its value for all users. Thank you, GitLab team members. Your contributions are at the core of GitLab’s success and the value we drive for our customers. Thank you, E-Group. You are amazing partners and collaborators in leading GitLab and our team members to achieve our very best. Thank you, GitLab Board. I have appreciated your support throughout my time as CEO and look forward to our ongoing partnership as I continue to serve as Executive Chair. And, thank you, Bill. I am excited for you to lead our next phase of growth. I am here to support you and the company in GitLab’s next chapter!\n\nI couldn't be more thrilled about Bill and what's ahead for GitLab with him at the helm. We have an incredible opportunity in front of us. Software has never mattered more, and GitLab is well-positioned to be the platform that best enables folks to create, secure, and operate it. I look forward to staying part of the company and being actively involved wherever Bill can use me. \n\n__Bill:__ Thanks, Sid, for the warm welcome! I greatly admire you and what you have accomplished. Very few people in the world have built a $10B market-cap technology company, taken it public, and scaled it to $750M in run-rate revenue. You have done incredible things with GitLab, and I’m grateful you will continue to play a meaningful role in the company. I appreciate your trust in me and commit to building upon the successes you and others should rightfully celebrate. \n\nI am so excited about GitLab and the opportunity ahead of us. Over the coming decade, we will see software-driven transformation around the world as AI accelerates and transforms the software revolution already in motion. GitLab and our mission are going to be more important than ever. I look forward to working with this team to scale GitLab well beyond where it is today.\n",[714],"news",{"slug":716,"featured":27,"template":13},"gitlab-names-bill-staples-as-new-ceo",{"content":718,"config":726},{"title":719,"description":720,"authors":721,"heroImage":723,"date":724,"body":725,"category":9},"Our Privacy Policy has been updated","Our updated Privacy Policy clarifies our existing data processing activities.",[722],"GitLab","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664472/Blog/Hero%20Images/gitlabflatlogomap.png","2023-06-14","As part of our commitment to keeping our policies current, we made some updates to our [Privacy Policy](/privacy/) on June 14, 2022.  These updates are intended to clarify our existing data processing activities and to provide information on processing that may derive from new features.  Through this update, we continue to provide transparency to our data processing activities, in line with an evolving privacy landscape.  Specifically, these policy updates include the following:\n\n- Clarification about which processing activities apply to each respective GitLab product;\n- Information about when personal data may be collected to verify someone’s identity to enable certain product features;\n- Clarification about what personal data is collected to provide a license and maintain a subscription; \n- Additional information regarding our Service Usage data collection practices, and the inclusion of certain processing activities, such as Event Analytics and Call Recordings;\n- Additional information regarding the purposes for which personal data is collected;\n- Minor updates regarding our legal basis for processing your personal data in the European Union; \n- Updates to our data retention practices for inactive accounts; \n- Clarification about how to delete your personal data at GitLab and how deletion is effectuated for public projects; \n- An additional notice that details our processing and your rights under the California Consumer Privacy Act, including CCPA metrics reporting;\n\nOverall, we believe that these updates will empower our users to make informed decisions about their personal data.  Please visit the complete text of our Privacy Policy and [Cookie Policy](/privacy/cookies/) to learn more about how GitLab processes personal data and your rights and choices regarding such processing.\n",{"slug":727,"featured":12,"template":13},"our-privacy-policy-has-been-updated",{"content":729,"config":740},{"title":730,"description":731,"authors":732,"heroImage":734,"date":735,"body":736,"category":9,"tags":737},"Rate limitations for unauthorized users of the Projects List API","Learn details about upcoming changes for unauthenticated users of the Projects List API.",[733],"Christina Lohr","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749664087/Blog/Hero%20Images/tanukicover.jpg","2023-04-10","\n\nStarting on May 22 for self-managed GitLab, and May 8 for GitLab.com, unauthenticated users will be subject to rate limitations when using the Projects List API. This change has been made to ensure the stability and reliability of our platform for all users.\n\n**Note:** Authorized users are not affected by this change.\n\n## What is the the Projects List API?\n\nThe Projects List API provides information about GitLab projects, including name, description, and other metadata. This API is widely used by our community, including researchers, developers, and integrators, to retrieve and analyze information about GitLab projects. We value this usage and aim to support it as much as possible.\n\n## Rate limitation details\n\nIn recent months, we have observed that the frequency and intensity of requests made by unauthenticated, also known as anonymous, users to the Projects List API have increased significantly. This has resulted in an increased load on our servers, which has impacted the performance and stability of our platform for all users. To address this issue, we have decided to introduce rate limitations for unauthenticated users.\n\nAs a consequence of this change, unauthenticated users of the Projects List API will be limited to 400 requests per 10 minutes per unique IP address on GitLab.com. If an unauthenticated user exceeds this limit, the user will receive a \"429 Too Many Requests\" response. On GitLab.com, this limit cannot be changed. Users of self-managed GitLab instances have the same rate limitation set by default, but [admins can change the rate limits](https://docs.gitlab.com/ee/administration/settings/rate_limit_on_projects_api.html#rate-limit-on-projects-api) as they see fit via the UI or the application settings API. They can also set the rate limit to zero, which acts as if there is no rate limitation at all.\n\nWe understand that this change may impact some of our users who rely on the Projects List API, and we apologize for any inconvenience this may cause. We encourage users who need to make more than 400 requests per 10 minutes to the Projects List API to [sign up for a GitLab account](/pricing/), which provides higher rate limits and other benefits, such as access to additional APIs and integrations.\n\nIf you have any questions or concerns about this change, please do not hesitate to [leave feedback in this issue](https://gitlab.com/gitlab-org/gitlab/-/issues/404611).\n",[738,739,714],"product","features",{"slug":741,"featured":12,"template":13},"rate-limitation-for-unauthorized-users-projects-list-api",{"promotions":743},[744,758,769],{"id":745,"categories":746,"header":748,"text":749,"button":750,"image":755},"ai-modernization",[747],"ai-ml","Is AI achieving its promise at scale?","Quiz will take 5 minutes or less",{"text":751,"config":752},"Get your AI maturity score",{"href":753,"dataGaName":754,"dataGaLocation":241},"/assessments/ai-modernization-assessment/","modernization assessment",{"config":756},{"src":757},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/qix0m7kwnd8x2fh1zq49.png",{"id":759,"categories":760,"header":761,"text":749,"button":762,"image":766},"devops-modernization",[738,556],"Are you just managing tools or shipping innovation?",{"text":763,"config":764},"Get your DevOps maturity score",{"href":765,"dataGaName":754,"dataGaLocation":241},"/assessments/devops-modernization-assessment/",{"config":767},{"src":768},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138785/eg818fmakweyuznttgid.png",{"id":770,"categories":771,"header":773,"text":749,"button":774,"image":778},"security-modernization",[772],"security","Are you trading speed for security?",{"text":775,"config":776},"Get your security maturity score",{"href":777,"dataGaName":754,"dataGaLocation":241},"/assessments/security-modernization-assessment/",{"config":779},{"src":780},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1772138786/p4pbqd9nnjejg5ds6mdk.png",{"header":782,"blurb":783,"button":784,"secondaryButton":789},"Start building faster today","See what your team can do with the intelligent orchestration platform for DevSecOps.\n",{"text":785,"config":786},"Get your free trial",{"href":787,"dataGaName":48,"dataGaLocation":788},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":492,"config":790},{"href":52,"dataGaName":53,"dataGaLocation":788},1772652093403]